GetDataBack Pro Review: A Struggle to Get Data Back

0.83

Out of 5 Total Score

No. 10 Among all Windows solutions

Price range $79...$999 • Runtime Software, LLC • Windows

Last update on

GetDataBack Pro boldly claims the ability to recover all of your drive’s data. Is there merit to this statement? Or, is this merely overconfidence? We’ve rigorously tested its capabilities so you don’t have to. Check out our full review.

Karma 47% - Karma

47%

Karma
Bang for the buck 47% - Bang for the buck

47%

Bang for the buck
Recovery performance 14% - Recovery performance

14%

Recovery performance
Usability 30% - Usability

30%

Usability
Extras 0% - Extras

0%

Extras

Top Pros

  • Small size. The program takes up very little space.

  • Very efficient. You don't need a powerful computer to run the program.

  • Scanning speed. Scan times are very fast, even for more intricate scanning methods.

  • Bootable version. Has bootable disk images for computers that can't be launched from the main system disk.

  • Byte-by-byte compressed disk copies. The program can create usual full-size byte-by-byte disk copies as well as compressed disk copies to save space.

  • APFS and HFS support. The program supports scanning Apple file systems on Windows.

Top Cons

  • The scanning process is not user intuitive. After the disk is scanned and you try to open the results of the found data, a new scanning process begins, which can take a very long time.

  • The interface is horrible. The interface is not well thought out and leaves much to be desired. Usability is out of the question. As a consequence, the interface is confusing and not clear.

  • Random interface changing. The program switches the interface colors randomly for some reason. The interface colors are randomly selected.

  • Settings get messed up. Once you've done any actions in the settings and restarted the program, all the settings are reset to their defaults.

  • Preview only works with a very limited set of file types. You can not preview raw photos, for example.

  • Confusing source selection. The tree of disks is not made in the best way and you have to guess what to choose.

  • No signature scanner. The program cannot find files based on their signatures. The program tries to recover only the file system. In other words, if the disk has a RAW file system, nothing is found during scanning.

  • Lack of automatic scanning. The program always offers 4 levels of scanning. It's up to the user to decide which one to choose. The description of the scanning methods is also confusing.

  • Difficult to follow the scanning results. It is very hard to find your way through the scanning results. It doesn't offer any filtering possibilities or any tools to make it easier to spot the lost data.

  • RAID recovery. The firm that makes the program has utilities in its suite for rebuilding RAID arrays, but they are all separate, paid applications.

  • Update frequency. Very seldom updated, about once per year.

  • No information about the company. There is no information about the creators of the program.

  • No disk disconnect monitoring. If the disk is reconnected during scanning or a byte-by-byte copy, there is no reaction.

  • No tracking of mounted disks. If there are new devices in the system, you have to restart the program to see them.

  • Bad APFS and EXT support. Even though the website claims to support these file systems, tests have shown that often no results will be obtained using APFS or EXT.

  • Cannot preview or navigate while scanning. You are unable to preview files or navigate the program during scans, unlike other tools.

  • Bad sector handling. The software can recognize that it takes too long to read from a disk, but it does not remember the sectors where it happens and will not let you build a map of bad sectors.

  • No auto-update. The program does not have a built-in auto-update feature.

  • By default, there is no search for deleted data. To have the program find deleted files you have to turn on the option to search for deleted files.

  • Tree view only. The program only displays results in a tree view. There are no other display options.

  • No obvious recovery. There is no button to recover found files. To recover files you have to guess what to do by right-clicking on the file you need and selecting the copy menu item.

  • Can't select files. No checkboxes to select files to recover. Can't recover files from different folders.

  • No BitLocker support. Does not support BitLocker in any way. The program always shows that nothing is found.

  • No session manager. There is no way to see sessions from previous device scans.

  • Damaged data filtering. The program can't show corrupted data in any way.

  • Online chat. No online support.

  • Hangs during APFS scanning. The program often hangs during the scanning of APFS file system partitions. You have to force exit the program via Task Manager.

  • Demo mode. In demo mode, it only gives you the option to preview the files, unlike its competitors which allow limited recovery up to a certain threshold.

  • Refunds. The company does not provide a money-back option.

  • False information about Windows Vista. The site presents information about support for Windows Vista. Our tests showed that it does not work on this operating system.

Top Competitors

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Empowering professionals; intimidating home users


Compare In comparison
GetDataBack Pro

Runtime Software, LLC

Best choice for Windows users

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3.84

Empowering professionals; intimidating home users

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271%

3.08

GetDataBack Pro – Overview #

Instead of jumping straight into the recovery capabilities of GetDataBack Pro, let’s take a look at some of the requirements and specifications for the software so you get an understanding of what to expect.

Factsheet

RequirementsWindows 7-10, 11 (unofficial support)
Latest version 5.57 • Released 9th Nov, 2021
Download size14,9 MB
CategoryData Recovery Software
UI languagesEnglish

Pricing

Distributed as
  • Freemium Some features are provided free of charge, but money is required to unlock the rest
Trial version available
Trial version limitations
  • With trial version you can:

    • Preview your data to be sure it work
Paid plans
  • Ultimate RAID Recovery Bundle
  • Runtime Bundle
  • Ultimate Bundle
  • Runtime Bundle - Technician's License
  • Ultimate Bundle - Technician's License
Price range
  • $79.00...$999.00
License model
  • Lifetime
No credit card to try
Money back guarantee

The basic license for GetDataBack Pro is $79 USD. This will give you access to recover data from Windows, Apple, and Linux-based operating systems. Although it may appear relatively cheap for a recovery tool, the quality of the application quickly makes you realize that you paid too much (as we’ll discuss later). 

The trial version of GetDataBack Pro only allows you to preview the files discovered by the scan, unlike other recovery tools that allow you to recover a limited amount up to a certain threshold.

GetDataBack Pro is one of many recovery products offered by Runtime Software. You also have the option of getting NAS Data Recovery, RAID Recovery, and RAID Reconstructor either individually or as part of bundles.

Pricing details

1Price$249.00
2Details
  • RAID Reconstructor
  • GetDataBack (all versions)
  • Captain Nemo
  • NAS Data Recovery
  • RAID Recovery for Windows
1Price$249.00
2Details
  • GetDataBack (all versions)
  • DiskExplorer for FAT
  • DiskExplorer for NTFS
  • DiskExplorer for Linux
  • Disk Digger
  • RAID Reconstructor
  • Captain Nemo
1Price$319.00
2Details
  • GetDataBack (all versions)
  • DiskExplorer for FAT
  • DiskExplorer for NTFS
  • DiskExplorer for Linux
  • Disk Digger
  • RAID Reconstructor
  • Captain Nemo
  • NAS Data Recovery
  • RAID Recovery for Windows
1Price$849.00
2Details
  • GetDataBack (all versions)
  • DiskExplorer for FAT
  • DiskExplorer for NTFS
  • DiskExplorer for Linux
  • Disk Digger
  • RAID Reconstructor
  • Captain Nemo
1Price$999.00
2Details
  • GetDataBack (all versions)
  • DiskExplorer for FAT
  • DiskExplorer for NTFS
  • DiskExplorer for Linux
  • Disk Digger
  • RAID Reconstructor
  • Captain Nemo
  • NAS Data Recovery
  • RAID Recovery for Windows

Discounts and coupons

-15%
15% Off Entire Purchase

Receive GetDataBack code “MAR15”. Use this code at checkout. Discount automatically applied in cart. Only valid at GetDataBack.

Get the Deal
-10%
10% off GetDataBack Pro

Coupon code - WELCOME10

Get the Deal

Have you found a better discount coupon and would like to share it with our readers? Then don’t hesitate to get in touch with us, and we’ll update this section promptly.

Developer — Runtime Software, LLC

GetDataBack Pro was developed by Runtime Software, LLC which is based in the United States.

1% 18.9% than avg

Online market share

Reflects the share of online traffic within the niche occupied by data recovery software, based on data taken from ahrefs.com (from Google US search engine).

3700 24.7% than avg

Brand name popularity

Based on the number of brand-related search queries on Google US according to ahrefs.com.

Little is known about Runtime Software. Although the company offers a range of recovery products, it has a very small presence online, leading its products to be less popular compared to others in the industry.

Developer website runtime.org
Support email support@runtime.org
Founded

1999 • 23 years on the market

HQ location

75-1165 Keopu Mauka Dr Holualoa, HI, 96725 United States

Phone

888-777-6960

Runtime Software has been on the market for 23 years, developing a range of recovery products. The company has no social media presence, nor does it put a lot of effort into its marketing. As a result, it doesn’t stand out amongst the myriad of other competing data recovery tools on the market.

Data Recovery with GetDataBack Pro

Tested on: Windows 11 (version 21H2)

Next, we put GetDataBack Pro through a simulated data-loss situation to effectively test its recovery capabilities while also noting down what its strengths and weaknesses are.

How We Test

In an effort to standardize the way we test the data recovery tools we review, we've developed a way of objectively analyzing each part of the recovery process. This is how our tests are broken down:

#FeatureDescription
1InstallationWe look at how easy it is to download and install the data recovery tool.
2Source selectionThen, we look at how easy it is to select the virtual hard drives containing our data sets in preparation for scanning.
3Scanning processThe scanning process is begun and we carefully analyze how long it takes and what sort of toll it takes on hardware.
4Managing found dataThe results screen is reviewed to determine how easy it is to filter through discovered data.
5Recovery and post-processingOnce we're ready for recovery, we look at how easy it is to recover our files and the integrity of our data upon completion.

This process is followed for all available scanning modes to ensure we don’t miss anything that the application has to offer. Then, we compare it against criteria that we believe every data recovery tool should meet. 

Step 1

Installation

The installation file for GetDataBack Pro is relatively small at just over 15 MB. Upon opening it, you're met with a clear and helpful warning that installing this software on the same drive you're recovering from could cause issues.

The entire installation is very short, basically only requiring your acceptance to their terms of use and the creation of shortcuts. When installed, the application takes up 18.1 MB of hard drive space.

Step 2

Source selection

After opening the application, you're met with a very outdated user interface. The colors used do not complement each other, nor are they consistent with the branding used on the Runtime Software website.

Aside from the visuals, the application makes it easy for you to choose the disk you want to scan. You can choose from the list of devices to scan or use an image file. Alternatively, you can click [DRIVE] Recover drive to see a list of your drives, as well as their names.

Step 3

Scanning process

After selecting a drive, you'll be asked to select the file system you want to scan. Additionally, you can now choose the level of scanning you want to perform, ranging from Level 1 to Level 4 (with Level 4 being the most in-depth but slowest scan).

Scan times were very fast, even at the highest level. As the scan progresses, you have the opportunity to see what sectors are being scanned, as well as the estimated time remaining. Unfortunately, you cannot explore the application further while the scan is active.

Step 4

Managing found files

Scan results are displayed in a tree view only. You can organize the results by clicking on the column headings. Files can be previewed, which is particularly useful for checking image files. In the bottom-left of the window, you can choose to show deleted files and duplicates by ticking their corresponding checkbox.

Clicking File Search allows you to filter the results using parameters such as date and size, making it easier to find your data. However, this is as good as it gets for finding your files. Navigating a tree view can be tedious, especially if you're performing photo recovery. 

Step 5

Recovery and post-processing

The actual process of recovering files is confusing if you're unfamiliar with how to use the application. Unlike most recovery tools that have a clear Recover button, in GetDataBack Pro you need to right-click the file or directory and click Copy. Upon doing so, you're given the option to choose an output location. A quick reminder that recovery can only be performed with a valid license, as you can only preview your files using the free version.

After confirming recovery, everything is fairly straightforward. You will be presented with a progress bar and a real-time view of what files are being recovered.

Tutorials

GetDataBack Pro – Tutorials and Other Videos

Here are some useful videos you can view to better understand GetDataBack Pro's recovery process and the features it includes.

GetDataBack Simple quick demo

GetDataBack Simple is a data recovery tool for NTFS and FAT files systems. GetDataBack Simple2 is developed by Runtime Software.

How to Recover Data After Formatting Hard Drive

Its happen to us all at some point in our life where we forgot to backup some data and then formatted our hard drive or SSD and now we want to recover data on that drive. I like to use GETDATABACK, its probably the best data recovery software available on the market today.

GetDataBack Pro – Full Review

Now that we’ve looked at the recovery process of GetDataBack Pro, let’s look at how the application measures up against our evaluation criteria.

Karma 47% by 12 rating criteria

47%

Karma

12 rating criteria

GetDataBack Pro scores a below-average Karma rating. It is not updated regularly, nor is there a changelog available to view what changes are being made to the software.

Runtime Software is also a relatively unknown company, which removes the trust factor a lot of users look for when trying new software. However, GetDataBack Pro has been on the market long enough to garner a number of reviews, which helps it stand on its own.

Support is offered through phone and email (although technical support is exclusively offered through email). The estimated response time is less than 24 hours, which is great compared to some other companies. Runtime Software also has offices in the United States and Europe.

#FeatureResult
1Update frequency
More than 6 months
2Updated recently
Yes
3Changelog available
Not available
4Latest Windows release supported
Nope, Windows 10 and older
5Genuine or clone?
Genuine
6Brand name popularity
Unpopular
7Online market share
Poor
8Maturity
Mature
9Extensive knowledge base
Available
10Helpdesk support
Available
11Live chat
Not available
12Phone support
Yes
Bang for the buck 47% by 8 rating criteria

47%

Bang for the buck

8 rating criteria

Given there are other data recovery tools out there with additional features and more comprehensive recovery capabilities for a similar price, GetDataBack Pro scores below average in terms of value.

The free trial offered only allows you to preview your files, which automatically pushes some users to other software that allows for recovery up to a certain limit. Even then, the quality of recovery you’re paying for with a license doesn’t compare to other tools in the same price range.

The one redeeming quality of GetDataBack Pro is that it doesn’t use a subscription model, so you only have to pay once.

#FeatureResult
1Competitive pricing
No
2Price-quality ratio
Average
3Free trial
Yes (preview only)
4Is it free?
Paid license is required for recovery
5Pricing policy
One time buy
6Unlimited recovery in full version
Yes
7Free upgrades
Yes
8Commercial rights in the cheapest license
No
Usability 30% by 18 rating criteria

30%

Usability

18 rating criteria

Usability is important for an application. It ensures the user doesn’t struggle with recovery and aims to make it as quick and painless as possible. In this regard, GetDataBack Pro is sorely lacking.

For starters, the user interface is severely outdated. Not only does it use a number of contrasting colors that don’t align with its branding, but the color selection also seems to be random and serves no purpose. This leads the application to feel cheap in comparison to more appealing alternatives.

Other quality of life features, like dark mode, auto-resuming scans of failing drives, and a built-in updater are out of the question. If a drive is connected while the application is already open, you need to close it and open it again for it to appear. While it does offer the ability to sort results, options are very limited.

#FeatureResult
1Modern user-friendly interface
No
2Dark mode
No
3Easy-to-locate features
No
4Automatic implementation of multiple appropriate scanning methods without user interaction
No
5Auto-resuming scans of failing drives
No
6Auto-resuming backups of failing drives
No
7Convenient source selection on start
So-so
8Convenient file-by-file preview of recoverable items
So-so
9Convenient thumbnail preview of recoverable items
No
10Mount recoverable items as disk
No
11Built-in updater
No
12Multiple view modes in scan results
No
13Hex view for recoverable items
Yes
14Filter recoverable items by type
No
15Search recoverable items by file names
Yes
16Sort results
Yes
17Multilingual UI
No
18Simple deployment
Yes
Recovery performance 14% by 120 rating criteria

14%

Recovery performance

120 rating criteria

Finally, we reach arguably the most important factor: recovery performance. As much as we’d like to say GetDataBack Pro makes up for its downfalls in other areas with its impressive recovery performance, we would be lying. During our tests, we found that the application struggled to find the majority of our data. 

This next section will focus on the application’s ability to recover each type of file from various partitions. 

#FeatureResultDescription
1Clever in-depth scan
Fine
The application was unable to find data on our APFS and EXT4 partitions.
2Quick scan
Fine
Most data was recovered from FAT32, exFAT, and NTFS partitions. APFS scan encountered freezing.
3Other types of scan
Bad
No signature-based scanning option.
4Device support
Good
Offers good device support, aside from RAID which uses a different app.
5Real-life recovery challenge
Bad
As there is no signature-based scanning option, no files were found.
6Other notable recovery features
Fine
Limited additional recovery features aside from byte-to-byte backups.

Clever scan

The ability to restore original folder structure and file names. Most consumer-oriented data recovery software applications can attempt to not only restore deleted files but also recover their original file names and folder structure. We call this type of functionality Clever scan

55%

Average Score

#FeatureScore
1HFS+ partitions
2APFS partitions
3FAT32 partitions
4exFAT partitions
5NTFS partitions
6EXT4 partitions

GetDataBack Pro failed to recover files from our APFS and EXT4 partitions. Our FAT32 and ExFAT partitions saw some success, though the folder names were lost and root files were missing.

Our HFS+ partition saw the most success, with only four of our files not being found. Next was our NTFS partition, which also had the majority of its data recovered.

Quick scan

Recovery of recently deleted files Every lost minute can significantly worsen the outcome of a data recovery attempt, and Quick scan certainly doesn’t waste your time because it’s designed to find as many recently deleted files as quickly as possible

55%

Average Score

#FeatureScore
1HFS+ partitions
2APFS partitions
3FAT32 partitions
4exFAT partitions
5NTFS partitions
6EXT4 partitions

The quick scan results were less successful than that of the clever scan, with no files being recovered from our HFS+ and APFS partitions. The APFS partition scan would have been successful, but the application hangs and prevents you from viewing the results.

Most FAT32 files were recovered, despite the root folder names and files disappearing. ExFAT and NTFS partitions had the majority of their data recovered.

Other scan types

Advanced scan types for solving complicated data loss situations Basic data recovery algorithms aimed at recovering recently deleted data cover only a small subset of the data loss issues users experience every day. That’s why developers also implement all kinds of advanced scan types

17%

Average Score

#FeatureScore
1The number of formats supported by deep scan
2BitLocker support
3Windows shadow copies scanning
4Scan for lost partitions
5Recovered files' labeling
6Partial file recovery
7Disk images: scan and recovery

As there is no scanning method that relies on file signatures, there are no formats supported by deep scanning. There is no support for encrypted BitLocker drives either, which is important for those who store sensitive data on protected drives. The application does have the ability to detect lost partitions, but only as part of the main scan. You can also create byte-to-byte disk images using the application.

Device Support

Supported internal and external storage devices Ideally, data recovery software applications should be able to recover from internal and external hard drives, external USB flash drives, memory cards, smartphones, and other commonly used storage devices

69%

Average Score

#FeatureScore
1Internal and external HDD
2Internal and external SSD
3USB thumb drives / Classic iPods (non-iOS) / FireWire devices
4Memory cards
5iOS devices
6Android devices
7Recovery from RAID1, 0, JBOD
8Unmountable partitions

GetDataBack Pro can recover data from a number of devices. Internal and external hard drives and solid-state drives are supported, as well as forms of removable flash storage like USB drives and SD cards. However, there is no support for Android or iOS devices. Support for RAID recovery is offered using a different application.

Real-life recovery challenges

Results of real-life data recovery tests performed under controlled conditions It’s one thing to advertise support for hundreds of file formats, and it’s something else entirely to recover them in practice. Our tests reveal whether the data recovery software lives up to its promises

0%

Average Score

#FeatureScore
1Raw photo recovery
2Video formats recovery
3Document formats recovery
Raw photo recovery

The ability to recover raw photo file formats used by digital cameras and mobile devices Most modern digital cameras and increasingly many mobile devices let their users capture raw image data in a variety of raw file formats, so having the ability to recover them can be extremely helpful

0%

Average Score

#FeatureScore
13fr (Hasselblad 3F raw image)
2arw (Sony alpha raw)
3bmp (bitmap image file)
4cr2 (Canon raw version 2)
5cr3 (Canon raw version 3)
6crw (Canon raw CIFF image file)
7dcr (Kodak digital camera raw)
8dng (digital negative lossless raw image)
9CinemaDNG (Blackmagic, Penelope, Pocket)
10erf (Epson raw file)
11exr (high dynamic-range file format)
12fff (Hasselblad raw image)
13gpr (GoPro raw format)
14heic (high efficiency image file format)
15iiq (intelligent image quality raw Leaf, Phase One)
16insp (panoramic image Insta360)
17jp2 (bitmap image format JPEG 2000)
18jpg (joint photographic experts group compressed image)
19kdc (Kodak digital camera raw image)
20mef (Mamiya raw image file)
21mos (Leaf and Mamiya raw image file)
22mpo (multi picture stereoscopic object file)
23mrw (Konica Minolta raw image format)
24nef (Nikon raw image file)
25nrw (Nikon raw image file)
26orf (Olympus raw format)
27pef (Pentax raw image file)
28raf (Fujifilm raw image file)
29raw (native digital camera file)
30rw2 (Panasonic LUMIX raw image file)
31rwl (Leica raw image format)
32sr2 (Sony raw 2 image file)
33srf (Sony raw file)
34srw (Samsung raw image file)
35tiff (tag image file format)
36x3f (Sigma camera raw picture file)
37x3i (Sigma super fine detail picture file)

GetDataBack Pro was unable to recover any raw photo file formats that are typically used by digital cameras and mobile devices.

Video formats recovery

Video recovery performance measured against commonly used video formats Video file formats have evolved a lot during the last decade, and not all recovery software tools support modern formats used by the latest digital cameras, camcorders, and mobile devices

0%

Average Score

#FeatureScore
1360 (GoPRO 360 degree videos)
2ari (ARRI professional digital video camera)
3arx (ARRI professional digital video camera)
4avi (GoPRO CineForm intermediate codec)
5avi (MJPG, H.264, MSMPEG4 v2 codecs)
6braw (Blackmagic raw video file)
7insv (Insta360 panoramic AVC H.264 video file)
8insv (Insta360 panoramic HEVC HVC1 video file)
9mov (Apple ProRes 422 Proxy/LT/HQ)
10mov (Apple ProRes 4444 Raw/HQ)
11mov (advanced video coding H.264)
12mov (CineForm HD codec)
13mov (HEVC, HVC1 codecs)
14mp4 (advanced video coding H.264)
15mp4 (HEVC, HVC1, Apple ProRes codecs)
16mxf (advanced video coding H.264)
17mxf (DVCPRO HD codec)
18mxf (ARRI raw, Apple ProRes codecs)
19mxf (XDCAM HD422, HD35 MPEG2 codecs)
20r3d (Red digital camera company raw video file)
21wmv (pro raw 9 codec)

GetDataBack Pro was unable to recover any of the video formats we used in the real-life data recovery scenario.

Document formats recovery

Determining how well the software recovers document file formats Documents are among the most commonly recovered file formats because their importance can be tremendous, especially when they're related to work or school. Because of how many document file formats exist these days, older and less developed data recovery software often struggle recovering and recognizing all of them

0%

Average Score

#FeatureScore
1accdb (Microsoft Access 2007+ database file)
2djvu (compressed image format)
3doc (Microsoft Word 97 – 2003 document file)
4docx (Microsoft Word 2007+ document file)
5fb2 (FictionBook 2.0 File)
6key (Apple Keynote)
7mdb (Microsoft Access 97 - 2003 database file)
8numbers (Apple Numbers)
9odp (OpenOffice presentation file format)
10ods (OpenDocument spreadsheet file format)
11odt (OpenDocument text document file format)
12pages (Apple Pages)
13pdf (portable document format)
14ppt (Microsoft Powerpoint 97 - 2003 presentation file)
15pptx (Microsoft Powerpoint 2007+ presentation file)
16rtf (rich text format)
17xls (Microsoft Excel 97 - 2003 spreadsheet file)
18xlsx (Microsoft Excel 2007+ spreadsheet file)

None of the document files we used were recovered by GetDataBack Pro.

Other notable recovery features

Additional recovery features and their performance These additional recovery features are what often separates average data recovery software solutions from those that can satisfy the needs of professionals and power users

27%

Average Score

#FeatureScore
1Overall non-intrusive read-only algorithms
2Network recovery
3Effectively filters out corrupted scan results
4Byte-to-byte device backups
5Bootable recovery drive creation
6Convenient scan session management
7Bad sector management
8Recovery chance prediction
9RAID reconstructor
10Disk vitals monitoring and tracking during scan
11Data protection
12Links to in-lab recovery service for physically damaged devices
13Scan speed
14Scan free space only
15Start file recovery without interrupting the scan
16Preview recoverable items without interrupting the scan
17Forensic features

The application allows for byte-to-byte image backups and bootable recovery drive creation. It also has notably fast scan speeds.

It does not offer other useful recovery features that would otherwise complement your recovery experience, such as recovery chance prediction, active data protection, or bad sector management.

Extras 0% by 10 rating criteria

0%

Extras

10 rating criteria

There are no extras offered with GetDataBack Pro, meaning it’s intended for data recovery only. 

#FeatureResultDescription
1Disk space mapping
No
Not supported
2Disk clean up
No
Not supported
3Corrupted video repair tool
No
Not supported
4Corrupted photo repair tool
No
Not supported
5S.M.A.R.T.
No
Not supported
6Duplicate finder
No
Not supported
7Built-in disk space secure eraser
No
Not supported
8Disk cloning
No
Not supported
9Disk surface test
No
Not supported
10Secure data shredding
No
Not supported

This no-frills approach may appeal to users only wanting one use out of their software, but given the cost of the application, there is little incentive to stop users from choosing other software that offers more functionality.

What Users Say about GetDataBack Pro

GetDataBack Pro is a decent option for hard drive data recovery if you have a Windows computer. It’s fast and works well with drives partitioned to use different file systems. The ability to choose between four scan levels to balance speed and depth is also nice. However, the user interface of GetDataBack Pro is antiquated and makes it difficult to figure out where the files you want to recover are located.

GetDataBack Simple gets the job done but that’s about it.

The wizard isn’t nearly as intuitive as some of the others we tested. Some options are hidden, the color scheme is distracting, the work flows aren’t natural, you can’t scan by specific file types, you can’t save scans … the list of misses goes on.

Our conclusion: If you’re spending good money on a data recovery tool, go with one that offers more features and a more efficient experience.

I bought this years ago when a hard drive at home crashed with all of my photography work on it. My younger dumber self had learned the hard lesson of not having multiple backups. 17 hours later and I had recovered about 99% of over 20,000 photos. We bought it at work and it's recovered data on several drives.

It is stated clearly in the review of many programs that you must purchase it but this one does not. It will not recover any files unless you pay the 70 bucks. It showed that it was able to recover some files although many of them were unrecognizable.

Bottom line

In an industry that’s dominated by data recovery tools that offer more robust recovery abilities and additional features, GetDataBack Pro is nothing to write home about.

The user interface uses jarring colors and a counterintuitive layout that only serves to confuse its users. It’s lacking any features that would otherwise complement the data recovery process, making it even less appealing in terms of value.

One of the biggest downfalls is its inability to scan based on file signatures. This is something that’s commonplace now for data recovery tools, which makes it all the more surprising why this isn’t an option.

Suffice to say, GetDataBack Pro may have the ability to recover your files, but in terms of price, effectiveness, design, and usability, it’s outclassed by almost all other tools on the market.

Frequently Asked Questions

Below we’ve answered some of the commonly asked questions surrounding GetDataBack Pro for Windows.

GetDataBack is a data recovery application developed by Runtime Software. It allows you to scan and retrieve data from your hard drive.

GetDataBack Pro uses an algorithm to scan the underlying file system of your drive for recoverable data. It then displays this data to you and allows you to choose what files you want to recover.

GetDataBack Pro can be set up in just a few clicks:

  1. Download the installation file from the Runtime Software website.
  2. Follow the on-screen prompts that require you to accept the terms of use and suggestions to create shortcuts.
  3. Click Install. You’ll be given the option to open the application once complete.

By default, GetDataBack Pro is installed to the following path: C:\Program Files\Runtime Software\GetDataBack Pro.

Once you have GetDataBack Pro installed and open, follow these basic steps to complete a scan:

  1. Select the drive you want to scan.
  2. Select the file system you want to scan. Additionally, choose the level of scanning you want to perform at the bottom-left.
  3. Select the files you want to recover, then click [FILE] Copy.
  4. Choose the desired output location.

Once you have scanned your drive, you will be presented with a tree view of your files. Simply select the files you want to recover, then click [FILE] Copy. From here, you can choose where you want to recover the files.

This ultimately depends on the level of scan you perform. You can choose from Level 1 to level 4, each level being more comprehensive than the last. Generally, the scan times are quite fast in GetDataBack Pro. However, bear in mind that larger hard drives will have longer scan times.

MFT stands for Master File Table. The MFT is responsible for tracking the names, attributes, and locations of your data. It is used by GetDataBack Pro to find and locate your data for recovery.

You can recover data from NTFS partitions just like any other supported partition type. Here’s how:

  1. Select the drive containing the NTFS partition.
  2. Select the NTFS partition.
  3. Once the scan is complete, recover your data.

No. You can download a demo version of GetDataBack, but it only allows you to preview files, not recover them.

A license for GetDataBack Pro will cost $79 USD. Alternatively, you can buy it as part of one of the bundles on the Runtime Software website.

You can get the full version of GetDataBack by purchasing a license from the Runtime Software website.

While there’s no doubt GetDataBack Pro can recover data, it’s shadowed by the capabilities of more advanced recovery tools on the market. During our tests, the application’s performance was unsatisfactory.

There is currently no portable version available for GetDataBack Pro.

Doesn't stand a chance 👎

GetDataBack Pro Review: A Struggle to Get Data Back
0.83

Out of 5 Total score

No. 10 Among all Windows solutions

Without a doubt, GetDataBack Pro has been unsatisfactory in almost every regard. It has sub-par recovery capabilities, a user interface that quickly becomes strenuous to look at, and no additional features that allow it to stand out from the crowd. We recommend looking elsewhere.

Visit developer's website
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Jordan Jamieson-Mane
Jordan Jamieson-Mane
Content Writer
  • 5 reviews

  • Auckland, Auckland, New Zealand

  • LinkedIn

Jordan has always had an insatiable curiosity when it comes to technology. From a young age, he found himself intrigued by how computers worked. Before long, he was ordering his own computer parts and building a machine for himself.

This passion eventually sparked an interest in content writing, allowing him to create technology-related content as a professional content writer. Outside of this, he spends his time working on his own projects or travelling.

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Nikolay Lankevich
Nikolay Lankevich
Approver

Nikolay Lankevich has over 15 years of strong experience in various fields and platform includes Disaster Recovery, Windows XP/7. System analysis, design, application (Inter/Intranet) development, and testing. Provided technical supports on desktop and laptops on Win-XP and Macintosh for about 2000 employees.