UndeleteMyFiles Pro Review – Barely Recovers Anything

0.59

Out of 5 Total Score

No. 16 Among all Windows solutions

Price range - free • SeriousBit • Windows

Last update on

UndeletedMyFiles Pro is offered as a completely free data recovery tool that’s capable of recovering your deleted files. But, if it’s free, just how good could it be? We put it to the test in this in-depth review of UndeleteMyFiles Pro where we test everything from its recovery abilities to its usability.

Karma 21% - Karma

21%

Karma
Bang for the buck 94% - Bang for the buck

94%

Bang for the buck
Recovery performance 5% - Recovery performance

5%

Recovery performance
Usability 19% - Usability

19%

Usability
Extras 23% - Extras

23%

Extras

Top Pros

  • Completely free. The program is completely free and has no hidden fees.

  • Decent quick scan results. Good at finding recently deleted files on NTFS partitions.

  • Free add-ons. The program includes additional free modules, such as files wiper, emergency disk image, and mail rescue. The emergency disk image feature can also write the image back to the disk.

Top Cons

  • Only Quick Scan. Only Quick Scan works, which means that the program cannot recover data from formatted or unmounted partitions.

  • There is no signature scanner available. The program can't find files based on signatures.

  • The project is abandoned. The software is no longer being maintained.

  • Scan only partitions. Program can only scan partitions, not the entire disk.

  • Preview only in Media Recover feature. Preview works only in the Media Recover module. The other two modules do not have previews built into the program.

  • Slow performance at large volumes. The interface slows down when the program has found a large number of files.

  • A limited set of file systems. Software supports quick scan only for FAT32 and NTFS partitions.

  • Outdated FAT32 quick scanner. FAT32 is very old and does not find files and folders in most cases when they were originally written to storage in bulk.

  • Not easy to select files. Files are tough to select in the found files tree.

  • Poor user interface. The interface is not well thought out and leaves much to be desired. Usability is out of the question.

  • Support for high DPI. The program doesn't work on monitors with high DPI. As a result, the interface is blurry and not clear.

  • No monitoring if the disk disconnects. If during scanning or creating a byte-by-byte copy the disk is disconnected, the program gives no response.

  • No viewing until the scan completes. It’s not possible to view results or preview files during the scan process.

  • No auto-update. There is no built-in auto-update.

  • No session manager for scanned devices. There’s no way to save scan sessions for later recovery.

  • Can't work with images. Program can't mount and scan hard drive images.

  • No SMART program. The program cannot show disk health status.

  • There are no different tree view modes. Found results are either represented as a list or tree view. There is no thumbnail view.

  • Not intuitive. Most of the features are not user-friendly.

  • Long recovery time. The program takes quite a long time to recover deleted files.

  • Partition-only backups The program can only backup the partitions on the disk.

Top Competitors

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UndeleteMyFiles Pro – Overview

 #

UndeletedMyFiles Pro is a Windows-only data recovery tool. While not officially supported on later versions of Windows (8 to 11), our tests confirm it is still functional. This review will take a detailed look at all aspects of the software to give you an accurate view of what it can offer you.

Pricing

Distributed as
  • Freeware All features are provided free of charge without any limitations.
Free version available
Free version details
  • UndeleteMyFiles Pro is a free profesional tool to recover accidentally deleted files.

No credit card to try

As stated on the website, UndeleteMyFiles Pro is distributed as a completely free data recovery tool. This statement is true, having tested the software ourselves and never being prompted for payment.

Developer — SeriousBit

UndeletedMyFiles Pro was developed by SeriousBit. It was released for free in 2012, granting all users full access to the software upon download. SeriousBit has also developed other programs, such as Enhanso, Netbalancer, and other miscellaneous tools aimed at tweaking and maintaining over versions of Windows.

1% 46.9% than avg

Online market share

Reflects the share of online traffic within the niche occupied by data recovery software, based on data taken from ahrefs.com (from Google US search engine).

100 97.8% than avg

Brand name popularity

Based on the number of brand-related search queries on Google US according to ahrefs.com.

The company was founded in 2007 but isn’t very popular and doesn’t have much of a footprint online. The News section of the SeriousBit website seems to indicate it is no longer active, with the last update being in 2017.

Developer website seriousbit.com
Support email support@seriousbit.com
Founded

2007 • 15 years on market

HQ location

Ginta Latina 11/1, MD-2001, Chisinau, Republic of Moldova

Phone

+37379453294

Social media

SeriousBit doesn’t invest a lot in marketing. It has little to no presence on social media, which includes a long inactive Twitter account and a company profile on LinkedIn. As a result, UndeleteMyFiles Pro falls behind many other data recovery tools in terms of popularity.

Data Recovery with UndeleteMyFiles Pro

Tested on: Windows 11 (21H2)

We tested UndeleteMyFiles Pro on our machine running Windows 11 (21H2). Along with all of our other reviews, we’ve run the software through a series of tests with the intention of exploring every part of it. 

How We Test

To ensure our tests remain fact-based and objective, all of the software we review is put through the same testing procedure. This ensures that every recovery tool has a chance to demonstrate its abilities against the same data sets to truly see what it's capable of. Here's a breakdown of our process.

#StepDescription
1InstallationStarting with installation, we measure how easy the software is to install and what additional options you're given.
2Source selectionNext, we look at how easy it is to find and select the drive or partition we intend to scan. Is it ready on the main screen, or do we have to explore a series of options to find the drive?
3Scanning processDuring the scanning process, we measure how long the scan takes, whether you can use the software while it's scanning, and what sort of scanning methods are used.
4Managing found dataOnce the data is found, how easy is it to recover? We look for different view modes, how the data is organized, and what options are available to preview the data.
5Recovery and post-processingFinally, we look at how long the actual recovery process takes and the integrity of our data once it's recovered.

This entire process ensures nothing is missed and gives us a standardized way of evaluating each tool to see what it offers the users that download it.

Step 1

Installation

The installation of UndeleteMyFiles Pro is pretty standard. It takes you through a series of screens that allow you to specify the installation destination and agree to the terms of use. It doesn't warn users against installing the software to the same device they're recovering from though, something that's seen in other recovery tools as a helpful reminder for those who are unaware of the dangers of overwriting.

Step 2

Source selection

On the main screen, you'll be asked to choose what sort of recovery option you'd like to perform (File Rescue, Media Recover, Deleted File Search, or Mail Rescue). Upon choosing one, you must choose the partition you want to scan. The software does not allow you to scan the drive itself, only the partitions on the drive. Therefore, if your partition has become corrupted and no longer has a drive letter, it will not appear in the list.

Once you've selected the partition by checking its tickbox, you can click Scan to begin the scanning process.

Step 3

Scanning process

The scan is quite fast when scanning small volumes. But, for partitions that contain a lot of lost data, the application's performance starts to degrade and become sluggish. The software can only perform quick scans, limiting how much data the application can actually recover. 

As the scan runs, you are unable to use other areas of the software until it's complete. While it's scanning, you will be shown a floating gray bar that bounces from side to side, but it doesn't actually give you an indication of the scan progress.

Step 4

Managing found files

Once the scan is complete, a prompt will appear telling you how many files were found on the partition. From here, you will be presented with a list of the discovered data. At the top, you can switch between a Detailed View and Tree View, but no thumbnail view so previewing files at a glance is not possible.

A preview option is available. However, before you can use it with File Rescue, you must first manually specify a location where the file previews can be stored. Even once you've done that, it's only possible to preview one file at a time, each one requiring you to manually click the Preview button. The Media Recover option allows you to cycle through them faster using a different preview window.

The bottom buttons, Check AllUncheck All, and Invert Selection allow you to quickly select multiple files for recovery. When you're ready, clicking the Recover button at the top will begin the restore process.

Step 5

Recovery and post-processing

When choosing to recover the data, you're given the option of recovering it all into one folder or attempting to restore the original folder structure to keep the data organized. Once recovery is finished, it will show you how many files it was able to recover.

Tutorials

UndeleteMyFiles Pro – Tutorials and Other Videos

Want to learn more about UndeleteMyFiles Pro? We've gathered a few useful videos below that give you a look at the software.

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Best Data Recovery Softwares Recover Deleted Files Recover Deleted Photos Document Videos

Best Data Recovery Softwares Recover Deleted Files Recover Deleted Photos Document Videos

UndeleteMyFiles Pro – Full Review

Now that you’ve seen the recovery process, let’s explore the application as a whole. Below, we’ll be looking at the general usability of the application, the customer support you can expect, and a detailed look at its recovery performance.

Karma 21% by 12 rating criteria

21%

Karma

12 rating criteria

UndeleteMyFiles Pro receives a very low karma score mostly because it’s considered an abandoned project. The software hasn’t been updated in over 6 months and it’s not officially supported by the latest versions of Windows, indicating that it’s not being actively cared for. An email address is available for support, but since it’s a one-person project there’s no telling what sort of help you will receive. There is no knowledge base for users who are facing basic troubles, and there is next to no discussion online to seek community support.

#FeatureResult
1Update frequency
More than 6 months
2Updated recently
No
3Changelog available
Not available
4Latest Windows release supported
No, needs more developer's attention
5Genuine or clone?
Genuine
6Brand name popularity
Unpopular
7Online market share
Poor
8Maturity
Mature
9Extensive knowledge base
Not available
10Helpdesk support
One-person project
11Live chat
Not available
12Phone support
No
Bang for the buck 94% by 8 rating criteria

94%

Bang for the buck

8 rating criteria

Of course, since it’s a free data recovery tool, it’s excellent in terms of value. Even its additional features, Files Wiper and Emergency Disk Image, are available for free. Users can recover an unlimited amount of data without the worry of running into a paywall, making it useful for extremely basic recoveries, like recovering a file you just deleted.

The software does not offer commercial rights, but it’s less of a business solution anyway seeing it only supports one recovery method.

#FeatureResult
1Competitive pricing
Yes
2Price-quality ratio
Good
3Free trial
Completely free
4Is it free?
Yes
5Pricing policy
No purchase needed
6Unlimited recovery in full version
Yes
7Free upgrades
Yes
8Commercial rights in the cheapest license
No
Usability 19% by 18 rating criteria

19%

Usability

18 rating criteria

UndeleteMyFiles Pro scores very low for usability. The user interface is super outdated and not intuitive at all. All of the features are easy to locate, but you need to return to the main screen each time you want to access one. The application window glitches when you resize it and doesn’t support high DPI monitors so it appears blurry on large displays.

If your drive disconnects in the middle of a scan, you’re unable to plug it back in and continue scanning. Instead, you must start over. The same is true for making backups. There’s no way to sort through the scan results, which is especially painful if you want to find files by file name or type. And, the preview screen is different between the File Rescue and Media Recover scan types, with the one used by File Rescue being far more inferior.

#FeatureResult
1Modern user-friendly interface
No
2Dark mode
No
3Easy-to-locate features
Yes
4Automatic implementation of multiple appropriate scanning methods without user interaction
No
5Auto-resuming scans of failing drives
No
6Auto-resuming backups of failing drives
No
7Convenient source selection on start
Yes
8Convenient file-by-file preview of recoverable items
No
9Convenient thumbnail preview of recoverable items
No
10Mount recoverable items as disk
No
11Built-in updater
No
12Multiple view modes in scan results
A few
13Hex view for recoverable items
No
14Filter recoverable items by type
No
15Search recoverable items by file names
No
16Sort results
No
17Multilingual UI
No
18Simple deployment
Yes
Recovery performance 5% by 120 rating criteria

5%

Recovery performance

120 rating criteria

Our testing shows that the recovery performance demonstrated by UndeleteMyFiles Pro is extremely poor. There are no areas of the software where it stood out, leaving us disappointed with most of our data remaining lost. In summary: there’s a good chance it won’t recover your data.

#FeatureResultDescription
1Clever in-depth scan
Bad
Not supported.
2Quick scan
Bad
Only saw success with NTFS partitions.
3Other types of scan
Bad
None.
4Device support
Fine
Good support for basic storage media, such as hard drives, solid-state drives, and USB drives.
5Real-life recovery challenge
Bad
Recovery by file signature is not supported.
6Other notable recovery features
Bad
UndeleteMyFiles Pro allows you to create image backups, but that is all.

Clever scan

0%
#FeatureScore
1HFS+ partitions
2APFS partitions
3FAT32 partitions
4exFAT partitions
5NTFS partitions
6EXT4 partitions

UndeleteMyFiles Pro does not offer a clever scan, therefore it was unable to complete this test. This makes the software useless in instances where you’re trying to recover data from formatted devices or raw partitions.

Quick scan

23%
#FeatureScore
1HFS+ partitions
2APFS partitions
3FAT32 partitions
4exFAT partitions
5NTFS partitions
6EXT4 partitions

The software was able to scan our FAT32 partition, but the vast majority of data wasn’t found, and it was only able to successfully recover less than 1% of the data on the partition. The scan of our NTFS partition fared better, recovering most of our data but refusing to recover files and folders with long names.

Our HFS+, APFS, exFAT, and EXT4 partitions could not be scanned by the application.

Other scan types

9%
#FeatureScore
1The number of formats supported by deep scan
2BitLocker support
3Windows shadow copies scanning
4Scan for lost partitions
5Recovered files' labeling
6Partial file recovery
7Disk images: scan and recovery

UndeleteMyFiles Pro does not offer other scan types. Since is only allows scanning of partitions, it cannot scan the disk to search for lost partitions. Even though it can create backup images, it is unable to scan them. It does offer partial support for BitLocker-encrypted drives, but not fully.

Device Support

54%
#FeatureScore
1Internal and external HDD
2Internal and external SSD
3USB thumb drives / Classic iPods (non-iOS) / FireWire devices
4Memory cards
5iOS devices
6Android devices
7Recovery from RAID1, 0, JBOD
8Unmountable partitions

The application supports recovery from basic storage media such as hard drives, solid-state drives, and USB drives. Recovery from mobile devices, like those running iOS or Android, is not supported. The same is true for more complex setups, such as RAID arrays.

Real-life recovery challenges

0%
#FeatureScore
1Raw photo recovery
2Video formats recovery
3Document formats recovery
Raw photo recovery
0%
#FeatureScore
13fr (Hasselblad 3F raw image)
2arw (Sony alpha raw)
3bmp (bitmap image file)
4cr2 (Canon raw version 2)
5cr3 (Canon raw version 3)
6crw (Canon raw CIFF image file)
7dcr (Kodak digital camera raw)
8dng (digital negative lossless raw image)
9CinemaDNG (Blackmagic, Penelope, Pocket)
10erf (Epson raw file)
11exr (high dynamic-range file format)
12fff (Hasselblad raw image)
13gpr (GoPro raw format)
14heic (high efficiency image file format)
15iiq (intelligent image quality raw Leaf, Phase One)
16insp (panoramic image Insta360)
17jp2 (bitmap image format JPEG 2000)
18jpg (joint photographic experts group compressed image)
19kdc (Kodak digital camera raw image)
20mef (Mamiya raw image file)
21mos (Leaf and Mamiya raw image file)
22mpo (multi picture stereoscopic object file)
23mrw (Konica Minolta raw image format)
24nef (Nikon raw image file)
25nrw (Nikon raw image file)
26orf (Olympus raw format)
27pef (Pentax raw image file)
28raf (Fujifilm raw image file)
29raw (native digital camera file)
30rw2 (Panasonic LUMIX raw image file)
31rwl (Leica raw image format)
32sr2 (Sony raw 2 image file)
33srf (Sony raw file)
34srw (Samsung raw image file)
35tiff (tag image file format)
36x3f (Sigma camera raw picture file)
37x3i (Sigma super fine detail picture file)

As the software doesn’t allow recovery using file signatures, it was unable to recover any of the lost raw photos in our real-life recovery challenge. This means it cannot recover even extremely common file types, like JPG and PNG. All data remained lost.

Video formats recovery
0%
#FeatureScore
1360 (GoPRO 360 degree videos)
2ari (ARRI professional digital video camera)
3arx (ARRI professional digital video camera)
4avi (GoPRO CineForm intermediate codec)
5avi (MJPG, H.264, MSMPEG4 v2 codecs)
6braw (Blackmagic raw video file)
7insv (Insta360 panoramic AVC H.264 video file)
8insv (Insta360 panoramic HEVC HVC1 video file)
9mov (Apple ProRes 422 Proxy/LT/HQ)
10mov (Apple ProRes 4444 Raw/HQ)
11mov (advanced video coding H.264)
12mov (CineForm HD codec)
13mov (HEVC, HVC1 codecs)
14mp4 (advanced video coding H.264)
15mp4 (HEVC, HVC1, Apple ProRes codecs)
16mxf (advanced video coding H.264)
17mxf (DVCPRO HD codec)
18mxf (ARRI raw, Apple ProRes codecs)
19mxf (XDCAM HD422, HD35 MPEG2 codecs)
20r3d (Red digital camera company raw video file)
21wmv (pro raw 9 codec)

Video formats are also unrecoverable using file signature recovery, as the software only allows recovery using a quick scan. It was unable to find any of our lost video files.

Document formats recovery
0%
#FeatureScore
1accdb (Microsoft Access 2007+ database file)
2djvu (compressed image format)
3doc (Microsoft Word 97 – 2003 document file)
4docx (Microsoft Word 2007+ document file)
5fb2 (FictionBook 2.0 File)
6key (Apple Keynote)
7mdb (Microsoft Access 97 - 2003 database file)
8numbers (Apple Numbers)
9odp (OpenOffice presentation file format)
10ods (OpenDocument spreadsheet file format)
11odt (OpenDocument text document file format)
12pages (Apple Pages)
13pdf (portable document format)
14ppt (Microsoft Powerpoint 97 - 2003 presentation file)
15pptx (Microsoft Powerpoint 2007+ presentation file)
16rtf (rich text format)
17xls (Microsoft Excel 97 - 2003 spreadsheet file)
18xlsx (Microsoft Excel 2007+ spreadsheet file)

Document recovery is not supported using recovery by file signature. As a result, none of our lost documents could be recovered successfully.

Other notable recovery features

13%
#FeatureScore
1Overall non-intrusive read-only algorithms
2Network recovery
3Effectively filters out corrupted scan results
4Byte-to-byte device backups
5Bootable recovery drive creation
6Convenient scan session management
7Bad sector management
8Recovery chance prediction
9RAID reconstructor
10Disk vitals monitoring and tracking during scan
11Data protection
12Links to in-lab recovery service for physically damaged devices
13Scan speed
14Scan free space only
15Start file recovery without interrupting the scan
16Preview recoverable items without interrupting the scan
17Forensic features

UndeleteMyFiles Pro has decent scan speeds, averaging between 50 to 100MB/sec. As for recovery features, the only extra feature it includes is a byte-to-byte backup tool. However, it only allows you to make backups of the partitions, not the entire disk. Furthermore, the software itself doesn’t allow you to scan the images, only write them back to the drive.

Extras 23% by 10 rating criteria

23%

Extras

10 rating criteria

It’s common to find extras in data recovery tools nowadays to add value to the application and give users a reason to pick one recovery tool over another.

#FeatureResultDescription
1Disk space mapping
No
Not supported
2Disk clean up
No
Not supported
3Corrupted video repair tool
No
Not supported
4Corrupted photo repair tool
No
Not supported
5S.M.A.R.T.
No
Not supported
6Duplicate finder
No
Not supported
7Built-in disk space secure eraser
No
Not supported
8Disk cloning
Partial
Can back up partitions.
9Disk surface test
No
Not supported
10Secure data shredding
Yes
Can securely delete your data.

Being a free recovery solution, it’s no surprise that UndeleteMyFiles Pro doesn’t come with a lot of extras. It does, however, come with a fully functioning secure data shredding feature. This allows you to shred data, deleting it in a way where it becomes unrecoverable. This is great for deleting sensitive documents. It also has an option to add it to the right-click context menu so you don’t need to open the software every time you want to securely delete some data.

It also offers basic disk cloning as seen with its byte-to-byte backup feature, but it only backs up partitions, not entire drives.

What Users Say about UndeleteMyFiles Pro

Praise God! I was able to retrieve my FlipVideo files with UndeleteMyFiles. Now still need to find a trick for the emails...

Sebastiaan VanWessem

What I Like:

  • Quick, easy and intuitive to use.
  • File preview ability for certain types of files.

What I Dislike:

  • File names are missing in scanned results.
  • No deep scan capability.
Jp Zhang, softwarehow.com

UndeleteMyFiles is very easy to use and works not only with hard drives, but also with removable drives. Plus, it includes some file management extra features such as a file wiper, a disk imaging tool and an email recovery tool, among others.

undeletemyfiles.en.softonic.com

PROS

None. It doesn't work and corrupts pst files.

CONS

Not only does it not work but it corrupted my pst file and Outlook would no longer open.

catlotion

Bottom line

UndeleteMyFiles Pro is a data recovery tool that’s available completely for free. It can scan your drive for recoverable data and do its best to recover it, but keep your expectations low. It also has a handy byte-to-byte backup feature, but it only works with partitions.

Our tests show that, as a recovery tool, it’s not very good. At most, the best it could do was recover most of our files from our NTFS partition using a quick scan. In all other areas, it failed. It cannot scan entire drives, nor can it scan using file signatures. This severely limits its capabilities in most data recovery situations. It’s only ever really useful if you want to recover files that you deleted recently, and that’s only if it’s from an NTFS partition.

Our recommendation: look elsewhere for your data recovery needs. UndeleteMyFiles Pro is far from where it needs to be. Perhaps it will receive the attention it deserves one day. Until then, it will remain a data recovery tool with substandard recovery performance that can’t compete with what’s offered by other recovery tools.

Frequently Asked Questions

We’ve scoured the internet for the most commonly asked questions regarding UndeleteMyFiles Pro and provided some answers to them down below.

UndeleteMyFiles is a data recovery tool developed by SeriousBit.

Once you’ve downloaded UndeleteMyFiles Pro and opened it, you will be greeted with a number of options. Your choice will depend on the type of recovery you’re performing. Here’s how you perform regular file recovery:

  1. Click File Rescue.
  2. Select your partition. Click Scan.
  3. Select the files you want to restore, then click Recover.
  4. Choose the destination folder and click OK.
  5. Click Yes to recover all the files into one folder. Click No to recover the files with their original directory structure at the chosen location.

Yes, UndeleteMyFiles is completely free and allows unlimited recovery.

Yes, UndeleteMyFiles Pro is safe to download and use on your computer.

No, UndeleteMyFiles Pro is only available on machines running Windows.

Doesn't stand a chance 👎

UndeleteMyFiles Pro Review – Barely Recovers Anything
0.59

Out of 5 Total score

No. 16 Among all Windows solutions

The application really struggles with detecting and recovering any type of data. As such, we recommend avoiding this software.

Visit developer website
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Jordan Jamieson-Mane
Jordan Jamieson-Mane
Author

Jordan Jamieson-Mane is a content writer with a focus on technology-related content. He has spent much of his life studying and working with all types of technology. During his time as a writer, he has written countless articles in the field of data recovery, breaking down complex topics into articles that are easy to understand.

When he's not writing articles on data recovery, Jordan enjoys traveling the world, reading books, and building websites.

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Nikolay Lankevich
Nikolay Lankevich
Approver

Nikolay Lankevich has over 15 years of strong experience in various fields and platform includes Disaster Recovery, Windows XP/7. System analysis, design, application (Inter/Intranet) development, and testing. Provided technical supports on desktop and laptops on Win-XP and Macintosh for about 2000 employees.

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