Pandora Reviews, LLC - Privacy Policy

IT’S ESSENTIAL TO GO THROUGH THIS PRIVACY POLICY AS IT SHEDS LIGHT ON VITAL DETAILS YOU MUST BE AWARE OF BEFORE UTILIZING THE PANDORA REVIEWS WEBSITE AND/OR PRODUCTS. ON ACCESSING AND USING THE PANDORA REVIEWS WEBSITE AND/OR PRODUCTS, YOU ACKNOWLEDGE AND COMPLETELYAGREE TO THE TERMS OF THIS PANDORA REVIEWS PRIVACY POLICY.

Last Modified on September 22, 2023

When you use the services provided by Pandora Reviews, LLC and its associated entities (“Pandora Reviews”), including the Website and Products, you are governed by this Pandora Reviews Privacy Policy (“Privacy Policy”) and our Terms of Service. The usage of the Pandora Reviews Website and/or Products signifies your AGREEMENT to the guidelines mentioned in the Privacy Policy and the Terms of Service. Thus, revisit this Privacy Policy regularly to ensure you remain in AGREEMENT with Pandora Reviews’ handling of your Personal Information. Continuation of use after updates indicates your unconditional AGREEMENT to those changes.

Pandora Reviews prioritizes alignment with the EU-US Privacy Shield Framework (known as the “Framework”) and its guiding Principles (“Principles”). This pertains to all Personal Information transferred from the European Union (EU) to the United States (“U.S.”). Currently, we are in the certification phase for participation. Consequently, the Federal Trade Commission (FTC) oversees Pandora Reviews in this context. Details about our dedication to the Framework and Principles are elaborated upon in Sections G & H. Further information about the Framework and Principles can be found on the Privacy Shield Website.

Pandora Reviews has developed this statement to transparently showcase its methods of information collection, usage, and sharing practices for the Website and its related services, collectively referred to as “Products”.

Privacy Policy Updates

We at Pandora Reviews hold the authority to amend this Privacy Policy whenever deemed necessary. Users will be informed of any alterations through the Website, email, or as specified in the Terms of Service. It is our aim for you to remain updated on how we manage and utilize your data. All data we gather will be treated based on the Privacy Policy prevalent at that time. Should there be notable modifications, without your consent, your data will not be processed in ways that deviate from the policy active when your data was initially gathered.

Table of Contents

  1. Background Information
  2. A Word from Pandora Reviews
  3. Information Pandora Reviews Collects
    • Information Pandora Reviews Collects Through the Website
    • User Content
    • Providing Your Information to Pandora Reviews
    • User Account
    • Third-Party Websites and Service Providers
    • Third-Party Applications
    • Information Relating to Children (COPPA)
    • Cookies and Web Beacons
    • Targeting Cookies
  4. Purpose of Processing & Use and Disclosure of Information
    • How Your Personal Information is Used
    • Disclosure of Information to Third Parties
    • Securing the Transmission and Storage of Information
    • Change of Control
  5. Data Choices Available to You
    • Opt-In and Disclosure
    • Opt-Out Options
    • Registration Email and Contact by Pandora Reviews
    • User Account Preferences
    • California Residents
  6. Rights of European Users under the GDPR
    • Data Controller
    • Data Processor
    • Consent
    • Legal Basis for Processing
    • GDPR Rights:
      1. Right of Confirmation
      2. Right of Access
      3. Right to Rectification
      4. Right to Erasure (Right to be Forgotten)
      5. Right to Restriction of Processing
      6. Right to Data Portability
      7. Right to Object and Automated Decision-Making
      8. Right to Object to Processing
    • Retention Policy
    • Cross-Border Data Transfers
  7. Privacy-Related Inquiries and Complaints
  8. Privacy Shield Policy
    • EU-US Privacy Shield Principles

A. BACKGROUND INFORMATION

This Privacy Policy elucidates the following aspects:

  1. The categories of Personal Information (both Yours and from third parties) acquired via the Website and Products;
  2. The purpose and manner of utilizing the obtained Personal Information;
  3. Entities or individuals with whom this Personal Information might be shared;
  4. Your options concerning the aggregation, application, and dissemination of this information;
  5. Protective measures adopted to guard against the unauthorized access, misuse, or modification of Personal Information under Pandora Reviews, LLC’s jurisdiction; and
  6. Guidelines on how You can retrieve and rectify any discrepancies in the data gathered about You.

An observation regarding the Website and Products: Some components of Pandora Reviews’ Products, data hubs, service associates, affiliates, or operational allies and their servers could be situated outside the U.S. Consequently, the Website and Products might fall under the legal purview of several nations. Some jurisdictions may mandate Pandora Reviews, LLC to unveil specific user details. However, our primary commitment remains the safeguarding of Your Personal Information, while striving diligently to align with all pertinent laws of the regions we function in.

If you harbor any reservations or feel that there might be lapses in adherence to the protocols presented in this Privacy Policy, kindly reach out to Pandora Reviews’ Data Protection Officer (“DPO”) via email at dpo@pandorarecovery.com, as expounded in Section G herein.

B. A MESSAGE FROM PANDORA REVIEWS, LLC

Pandora Reviews, LLC is deeply dedicated to delivering exceptional service to all its users, clients, and visitors, especially in the realm of privacy concerns. We recognize your potential queries regarding how the Website and Products manage and utilize your Personal Information. Thus, we’ve crafted this declaration to give you a clear understanding of the privacy tenets that guide our Website and Products. Rest assured, Pandora Reviews, LLC will never sell or lease your Personal Information or share a list of our clientele and users with third parties. However, as further elaborated below, there exist certain situations where limited bits of your data might be shared with third parties under stringent conditions. It’s imperative for you to thoroughly examine this Privacy Policy.

Aligning with the General Data Protection Regulation (“GDPR”), Pandora Reviews, LLC is unwavering in its respect for and protection of any data we receive that could pinpoint your identity. This encompasses details like your name, email address, contact number, residential address, payment particulars, photographs of you, IP address, and any other data that could lead to your personal identification in the absence of explicit consent (“Personal Information”).

This Privacy Policy offers an extensive outline, both general and technical, of the measures Pandora Reviews, LLC employs to uphold your privacy. For ease of navigation, we’ve structured the Privacy Policy based on pivotal processes and segments, enabling you to promptly locate relevant details. Fundamentally, catering to your requirements and anticipations lies at the heart of our operations, encompassing safeguarding your Personal Information and privacy.

C. DATA GATHERED BY PANDORA REVIEWS, LLC

Data Accumulated by Pandora Reviews, LLC via its Website

Our Website doesn’t automatically obtain Personal Data when you navigate through its pages. This signifies that unless you willingly offer us with specific information, we remain unaware of details such as your name, email, or other identifiable data.

Whenever you request a page from our site, our servers document the HTTP request details, IP addresses, timestamps, and other technical parameters. This data enables our website to operate optimally, facilitating the delivery of the requested pages. Furthermore, it helps us comprehend user behavior on our site, enabling improvements in design, content, and security. Nonetheless, such details remain distinct from identifiable personal details of visitors.

As you interact with our site, Pandora Reviews, LLC, and perhaps certain trusted third parties, gather specific technical data from your computer to optimize your experience. Each time you visit our web domain, your browser shares certain details with us. We gather and utilize this information to enhance our services.

Content Uploaded by Users

If applicable, users can upload particular content onto our Website and Products, termed as User Content. We ensure this content remains confidential, with disclosures made only under the stipulations outlined in our Privacy Policy.

Sharing Your Details with Pandora Reviews, LLC

Submitting Personal Information is always optional. However, withholding specific details might restrict your access to some of our Products. We’ll indicate whether the data requested is obligatory or elective. Without providing essential information, some functionalities might be unavailable.

We retain exclusive rights over the information collected on our platforms. We only disclose your details under the conditions mentioned in our Privacy Policy or when legally compelled. Occasionally, we might offer updates and news about Pandora Reviews, LLC. To receive these, you might need to provide personal information, treated in accordance with our privacy guidelines.

Sharing Personal Data with us implies your consent for its transfer and processing across international borders. This may involve trusted Pandora Reviews, LLC affiliates aiding in technical support, bound by stringent privacy agreements.

We may partner with various service providers offering utilities that complement our Website or Products. While accessing these services, you might need to share personal details with these providers. Such data sharing will be governed by the provider’s respective privacy policies. Certain payment details might be managed by third-party platforms, with their respective privacy policies being applicable, such as:

We might also offer our Products via third-party platforms like Amazon, cleverbridge, Digital River, eBay, StackSocial, among others. Regardless of the chosen platform, your Personal Data’s safety remains our utmost priority, adhering strictly to our Privacy Policy.

User Account

When registering for a User Account, if and as applicable, or otherwise contacting Pandora Reviews, LLC in connection with Your interest in any Products, Pandora Reviews, LLC may ask You to provide certain information. Such information may include Your name, email, address, phone number, and other personally identifiable information. It is completely optional and voluntary for You to register for a User Account, engage in activities requiring a User Account, or to provide any personal identifiable information. However, certain information, which may be considered Personal Information, may be required for proper identification in order for You to engage in certain services provided by Pandora Reviews, LLC or receive technical support.

Once You create a User Account, You will be deemed a Registered User. You may also request to change information associated with Your User Account by contacting Pandora Reviews, LLC at help@pandorarecovery.com.

If You elect to use a third-party application (app), if and as applicable, such as Facebook or Google, to register for a User Account in connection with the Website or a Product, Pandora Reviews, LLC may receive Your Personal Information from the third-party application. Information received will consist of the public profile information You have provided to these third-party applications. This may include photographs, email addresses, phone numbers, mailing address(es), passwords, and user IDs. If You elect to use any third-party application in connection with the Website or a Product, You should first review its respective privacy policy in relation to any information transferred to Pandora Reviews, LLC.

If You wish to deactivate your User Account, You may contact Pandora Reviews, LLC at help@pandorarecovery.com. When You deactivate Your personal account, all information stored and maintained as part of Your User Account may be retained for archival, backup and record purposes.

Third-Party Websites and Service Providers

The Website may contain links to websites owned and operated by third parties. These links are presented for Your convenience and information. Pandora Reviews, LLC does not control these third-party websites and is not responsible for their privacy practices or content. Pandora Reviews, LLC does not control the information collection and distribution policies on such websites other than those that are under the control of Pandora Reviews, LLC itself. Content on third-party websites may not reflect Products, services, and/or information provided by Pandora Reviews, LLC. Third parties may also set their own cookies and/or use web beacons, which may be used to identify some of Your preferences or to recognize You if You have previously had contact with these third parties. Pandora Reviews, LLC does not control the use of such technology by third parties, the information they collect, or how they use such information. You should direct all concerns regarding any third-party website directly or to the site administrator or webmaster.

The Website may include social media features which are either hosted by a third-party social media provider, such as Facebook, or hosted directly on the Website. Your interactions with any third-party social media feature(s) is governed by the privacy policy of the third-party provider. Third-party providers, including Facebook, may collect or receive information from Your applications and other apps and use that information to provide measurement services and targeted advertisements (ads). To find instructions on how You can op-out of the collection and use of Your information for ad targeting from Facebook, visit the Facebook Help Center.

Pandora Reviews, LLC also may use third-party advertising companies to serve ads when You visit the Website. These companies may use general information about Your visits to the Website as well as other websites in order to provide ads about goods and services of interest to You. If You would like more information about this practice and Your choices as to not having Your information used by these companies, please direct such concerns to the respective company’s administrator or webmaster, as detailed below under the subheading “Targeting Cookies”, or contact Pandora Reviews, LLC’s DPO as outlined in Section G below.

Third-Party Applications

Pandora Reviews, LLC may make third party applications available to You through the Website or Products. The information collected by Pandora Reviews, LLC when You enable a third-party application is processed under the Privacy Policy. Information collected by the third-party application provider is governed by the provider’s privacy policy(ies).

Information Relating to Children (COPPA)

The Children’s Online Privacy Protection Act (COPPA) was passed by the U.S. Congress in November 1998. COPPA provides parents with specific rights regarding their children’s privacy. For additional information and resources on COPPA, please visit the Federal Trade Commission (FTC) website. The Pandora Reviews, LLC Website and any Products available therewith are not directed at children under 13 years of age and, therefore, COPPA does not apply. However, Pandora Reviews, LLC recognizes that children under the age of 13 may potentially access the Website and subscribe to the newsletter, purchase software and Products, or download software programs. Parents and Legal Guardians may request Pandora Reviews, LLC to review, delete or stop the collection of any personally identifiable information of their child(ren). You may do so by contacting Pandora Reviews, LLC by email at help@pandorarecovery.com.

Cookies and Web Beacons

The Website uses “cookie” and “web beacon” technology. “Cookies” are short pieces of data generated by a web server that a website stores on a user’s computer. Certain pages on Pandora Reviews, LLC’s Website may require the use of a cookie for purposes of keeping information You enter on multiple pages together. Cookies also enable Pandora Reviews, LLC to customize the Website and offerings to Your needs and provide You with a better online experience with Pandora Reviews, LLC. In addition, cookies are used to:

  • Measure usage of various pages on Pandora Reviews, LLC’s Website to help make Pandora Reviews, LLC’s information more pertinent to Your needs and easier for You to access;
  • Identify and categorize the Internet webpages from which a visitor came to the Website and in order to observe browsing patterns; and
  • Provide functionality such as online orders, Pandora Reviews, LLC Products, and other functionalities that Pandora Reviews, LLC believes would be of interest and value to You.

The types of cookies that Pandora Reviews, LLC uses are referred to as “session” cookies and “persistent” cookies. Session cookies are temporary and are automatically deleted once You leave the Website. Persistent cookies remain on Your computer hard drive until You delete them. Pandora Reviews, LLC does not use cookies to gather information concerning Your visits to other websites, nor ascertain any Personal Information about You apart from what You voluntarily provide in your dealings with Pandora Reviews, LLC. Cookies do not, under ordinary circumstances, corrupt or damage Your computer, programs, or computer files.

In addition, any service providers Pandora Reviews, LLC may use to serve and host advertisements may use session or persistent cookies to track the number of times the Website is accessed and whether the Website was accessed via an ad. There are no automatically-placed cookies within these ads, a cookie is placed on Your computer only if and when You click on an advertisement. The cookie generated from the advertisement does not contain any personally identifiable information and will remain on Your hard drive until You delete it. Furthermore, Pandora Reviews, LLC may use email tracking services in order to receive read receipts and related information when sending emails, however, these services are used by Pandora Reviews, LLC for these reasons and not to collect any Personal Information about You.

You may set your browser to block cookies (consult the instructions for Your particular browser on how to do this), although doing so may adversely affect Your ability to perform certain transactions, use certain functionalities, and access certain content on the Pandora Reviews, LLC Website.

Web beacons are used in combination with cookies to help website operators understand how visitors interact with their websites. A web beacon is typically a transparent graphic image (usually 1-pixel x 1-pixel) that is placed on a website. As opposed to cookies, which are stored on a user’s computer hard drive, web beacons are embedded invisibly on web pages and are about the size of the period at the end of this sentence. These web beacons are not tied to personally identifiable information. The use of web beacons allows a website to measure the actions of the visitor opening the page that contains the web beacon. It makes it easier to follow and record the activities of a recognized browser, such as the path of pages visited on a website. Pandora Reviews, LLC uses the information provided by web beacons to develop a better understanding of how the Website’s visitors use the Website, and to facilitate those visitors’ interactions with the Website. Pandora Reviews, LLC may make the aggregate data obtained from web analytics (including from its third-party analytics providers, if applicable) publicly available. If this data is made publicly available, none of the information will be personally identifying information or potentially-personally identifying information.

Targeting Cookies

Pandora Reviews, LLC may use targeting cookies to record Your Website visits, the pages You viewed, and the hyperlinks You followed. Pandora Reviews, LLC may use this information and share it with third parties to make the Website and advertising more relevant to You.

Pandora Reviews, LLC’s trusted advertising affiliates help it place advertisements on and off the Website and perform analytics. Please read Pandora Reviews, LLC’s current affiliates’ privacy and cookies policies below:

Pandora Reviews, LLC uses Google Analytics to analyze Website usage, with a performance cookie, which collects standard Internet log and visitor information in an anonymized form. The information collected is transmitted to Google and then used to compile aggregate information on Website usage. Pandora Reviews, LLC also uses Google Ads to oversee online advertisements and to determine which advertisements users most frequently click and respond. These cookies remain on Your device even after You have logged out or quit a session. To opt out of being tracked by Google Ads visit Google Ads Help.

Pandora Reviews, LLC may partner with third-party advertisers to provide information about the third party’s goods and services that may be of interest to You. These third-party advertisers may use cookies and/or web beacons or other tracking technologies to collect information about You when You use the Website. They may collect information about Your online activities over time and across different websites and other online services. They may use this information to provide You with relevant advertising or other targeted content. These advertising partners do not have access to or use of Your name, address, email address, telephone number or other personally identifiable information from Pandora Reviews, LLC, without Your CONSENT. However, said advertising partners may use persistent identifiers to anonymously track Your Internet usage across other websites in their networks beyond the Website. While Pandora Reviews, LLC restricts these partners’ further use of such information, these third parties may, with sufficient data from other sources, be able to personally identify You, unknown to Pandora Reviews, LLC. Pandora Reviews, LLC may add or change the list of trusted ad partners from time to time, and Pandora Reviews, LLC encourages You to regularly check this Section for changes. To learn more about how online advertising works, visit and read the article “Understanding Online Advertising.”

D. PURPOSE OF PROCESSING & USE AND DISCLOSURE OF INFORMATION

How Your Personal Information is Used

Pandora Reviews, LLC collects Personal Information from You in order to record and support Your participation in the activities provided by Pandora Reviews, LLC. Pandora Reviews, LLC may use Your email address to send a confirmation email when You sign up for a User Account and, if necessary, may use other information You provide to contact You in order to process a purchase or provide a Product You have selected. Your Personal Information also may be used to keep You informed about Products and special offers.

As described above, Pandora Reviews, LLC may collect information about Your use of the Website and Products. Pandora Reviews, LLC may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.

Pandora Reviews, LLC recognizes and appreciates the importance of responsible use of information collected on the Website. Without Your CONSENT, Pandora Reviews, LLC will not communicate any information to You regarding the Website, Products, or special offers available from Pandora Reviews, LLC or its affiliates, although Pandora Reviews, LLC may find it necessary to communicate with You regarding Your use of the Website, or Products in certain limited circumstances. Except in the particular circumstances described in the Privacy Policy, Pandora Reviews, LLC will not provide Your name to other companies or organizations without Your CONSENT.

Disclosure of Information to Third Parties

Although Pandora Reviews, LLC will always strive to guard Your identity, Pandora Reviews, LLC may disclose Your Personal Information without Your permission in limited circumstances. Pandora Reviews, LLC will only do so if it has a good-faith belief that disclosure is reasonably necessary to (1) comply with laws, regulations, or government requests or (2) to investigate or protect against harmful activities to its guests, visitors, associates, or property (including the Website or Products), or to others. If Pandora Reviews, LLC is required by law enforcement or judicial authorities to provide Your personally identifiable information, Pandora Reviews, LLC will only do so upon receipt of appropriate documentation. Pandora Reviews, LLC may also disclose Your information to investigate violation of and enforce the Terms of Service and this Privacy Policy. Please know that Pandora Reviews, LLC does not take this responsibility lightly. Your privacy is of paramount importance to Pandora Reviews, LLC.

Pandora Reviews, LLC may use the services of third parties, such as email service providers, purchase, shipping and order processing merchants, and marketing companies that act as independent contractors on behalf of Pandora Reviews, LLC. These parties are prohibited from using personally identifiable information for any purpose other than for the purpose Pandora Reviews, LLC specifies and are expected to provide the same level of protection for Personal Information as required by the EU-US Privacy Shield Principles. Pandora Reviews, LLC does provide non-personally identifiable information to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to Pandora Reviews, LLC. Pandora Reviews, LLC prohibits the sale or transfer of Personal Information to entities outside of the Pandora Reviews, LLC’s affiliates for their use without Your approval.

Securing the Transmission and Storage of Information

Pandora Reviews, LLC operates secure data networks protected by industry-standard firewall and password protection systems. Pandora Reviews, LLC security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by Pandora Reviews, LLC users. Pandora Reviews, LLC takes steps to ensure that Your Personal Information is treated securely and in accordance with the Privacy Policy. Unfortunately, no data transmission over the Internet can be guaranteed secure. As a result, while Pandora Reviews, LLC strives to protect Your Personal Information, it cannot guarantee the security of any information You transmit to Pandora Reviews, LLC or from the Website or Products. Your use of the Website and Products is at Your own risk.

Pandora Reviews, LLC treats the information You provide to Pandora Reviews, LLC as confidential information; which is, accordingly, subject to Pandora Reviews, LLC’s company security procedures and corporate policies regarding protection and use of confidential information. After personally identifiable information reaches Pandora Reviews, LLC, it is stored on a server with physical and electronic security features as customary in the industry, including utilization of login/password procedures and electronic firewalls designed to block unauthorized access outside of Pandora Reviews, LLC. Because laws applicable to Personal Information vary by country, Pandora Reviews, LLC offices or other business operations may put in place additional measures that vary depending on the applicable legal requirements. Information collected on the sites covered by the Privacy Policy is processed and stored in the U.S. and possibly other jurisdictions and also in other countries where Pandora Reviews, LLC and its service providers conduct business. All Pandora Reviews, LLC affiliates, agents, and employees are aware of Pandora Reviews, LLC privacy and security policies and are required by Pandora Reviews, LLC to abide by these policies. Your information is only accessible to those affiliates, agents, and employees who need it in order to perform their specific jobs.

Change of Control

In the event that all or substantially all of Pandora Reviews, LLC’s stock and/or all or substantially all assets are transferred or sold to another entity, Pandora Reviews, LLC may transfer personally identifiable information to the acquiring entity. If, as a result of such a business transition, Your Personal Information will be used in a materially different manner, You will be given notice as to these different manners and the opportunity to re-consent or object to such material new purposes.

E. DATA CHOICES AVAILABLE TO YOU

Opt-In and Disclosure

You may always choose whether or not to disclose Personal Information and that choice will not prevent You from using the Website and having limited access to the Website and Products. Please note, however, if You should choose to withhold certain requested information, Pandora Reviews, LLC may not be able to provide You with some or all of the Products dependent upon the collection of this information. You will be given an opportunity to “opt-in” and select Your preference choices for any items that are optional and which are not prerequisite for Pandora Reviews, LLC rendering of services.

Opt-Out Options

You can choose at any time to opt-out of receiving emails from Pandora Reviews, LLC by clicking the unsubscribe link at the bottom of any email You receive from Pandora Reviews, LLC or by contacting Pandora Reviews, LLC directly at help@pandorarecovery.com. If You elect to opt-out, Pandora Reviews, LLC will not, as applicable, share Your Personal Information with third parties or send You emails. However, Pandora Reviews, LLC may continue to use Your Personal Information for internal purposes, to enhance Your user experience or as necessary to administer the Website or comply with applicable law.

Registration Email and Contact by Pandora Reviews, LLC

Pandora Reviews, LLC reserves the right to send a one-time registration or payment confirmation email, and infrequent service alert messages to users to inform them of specific changes that may impact their ability to use Products or a service that they have previously signed up for, purchased, or used, regardless of email contact opt-in status. Pandora Reviews, LLC also reserves the right to contact You if compelled to do so as part of a legal proceeding or if there has been a violation of any applicable licensing, warranty, or purchase agreements. Pandora Reviews, LLC is retaining this right because in limited cases Pandora Reviews, LLC feels that it may need to contact You as a matter of law or regarding matters that will be important to You. This does not allow Pandora Reviews, LLC to contact You to market a new or existing Products if You have asked Pandora Reviews, LLC not to do so, and issuance of these types of communications are rare.

User Account Preferences

If and as applicable, when You create a User Account with Pandora Reviews, LLC and/or provide Your email address and other personal identification information, subject to Your personal preferences, You CONSENT to allowing Pandora Reviews, LLC to periodically contact You via email and provide information about special offers and promotions that may be of interest to You. These communications will relate to Pandora Reviews, LLC offers and/or the promotions of select, reputable third parties with whom Pandora Reviews, LLC has a strategic marketing relationship because they offer products or services that Pandora Reviews, LLC believes would be of interest to You. Pandora Reviews, LLC may use a third-party email service provider to send emails to You. This service provider is prohibited from using Your email address for any purpose other than to send Pandora Reviews, LLC-related emails. If You do not wish to receive emails with updates and information please unsubscribe by sending an email to help@pandorarecovery.com. In addition, every time You receive an email, You will be provided the choice to opt-out of future emails by following the “unsubscribe” (or similar) instructions provided in the email. You may also opt-out online by updating Your User Account as described under the subheading “User Account” in Section C, above.

To ensure that Your request is honored, You must provide Pandora Reviews, LLC with information sufficient for Pandora Reviews, LLC to accurately identify and access Your records. The information Pandora Reviews, LLC requires is Your full name, address, telephone number, and/or the email address You provided to Pandora Reviews, LLC when You requested the pertinent Products. The information requested, or any other information per each individual case, is viewed as sufficient for Pandora Reviews, LLC to ensure You are who You proclaim to be. Pandora Reviews, LLC reserves the right to contact You to verify that it has accurately identified Your record.

California Residents

If You are a California resident, You can request a notice disclosing the categories of Personal Information that Pandora Reviews, LLC may share with third parties for their direct marketing purposes during the preceding calendar year. To request this notice, please submit Your request to Pandora Reviews, LLC’s DPO at dpo@pandorarecovery.com. Please allow up to 30 days for a response. For Your protection and the protection of all of Pandora Reviews, LLC’s users, Pandora Reviews, LLC may ask You to provide proof of identity before it can answer such a request. Pandora Reviews, LLC does not respond to general do not track (DNT) requests.

F. RIGHTS OF EUROPEAN USERS UNDER THE GDPR

Pandora Reviews, LLC complies with the principles of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (GDPR). If You are a natural person of the EU within the meaning of the GDPR (“Qualified Individual”), You are afforded certain additional rights by the GDPR as further described within this Section.

Data Controller

If and when Pandora Reviews, LLC receives Your Personal Information directly from You via its Website or Products, it performs the functions of a ‘data controller’, as defined by the GDPR, and has the ability to determine how personal information is collected, for what purposes, and how this data is to be processed. As the data controller, Pandora Reviews, LLC has implemented many technical and operational measures to ensure the most complete protection of Personal Information processed through its Website and Products.

Data Processor

Pandora Reviews, LLC processes Your Personal Information in accordance with the Privacy Policy and uses industry standard safeguards to secure Your information.

Consent

If You are a Qualified Individual, consents concerning Your Personal Information are handled in compliance with the Framework and the GDPR. If and when consent requirements under the Privacy Policy conflict with the GDPR, the GDPR will prevail if You are a Qualified Individual.

Legal Basis for Processing

Article 6(1)(a) of the GDPR serves as the legal basis for processing operations for which Pandora Reviews, LLC obtains consent for a particular purpose. If the processing of Personal Information is necessary for the performance of a contract to which You are a party, as is the case, for example, when processing operations are necessary for a particular Product, the processing is based on Art. 6(1)(b). The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries or functionality reviews concerning Pandora Reviews, LLC Products or services. If Pandora Reviews, LLC is subject to a legal obligation by which processing of Personal Information is required, such as for the fulfillment of tax obligations, the processing is based on Art. 6(1)(c). If the processing of Personal Information is necessary to protect Your vital interests or that of another Qualified Individual, then the processing is based on Art. 6(1)(d). Finally, processing operations could be based on Article 6(1)(f) if processing is necessary for the purposes of the legitimate interests pursued by Pandora Reviews, LLC or by a third party, except where such interests are prohibited or overridden by Your fundamental rights and freedoms under the GDPR.

GDPR Rights:

  1. Right of Confirmation You may obtain confirmation of whether or not Your Personal Information is being processed. If You wish to exercise Your right of confirmation, You may contact Pandora Reviews, LLC using the contact information as provided in Section G, below.
  2. Right of Access You may obtain information about Your stored Personal Information at any time and a copy of this information. If You wish to exercise Your right of access, You may contact Pandora Reviews, LLC using the contact information as provided in Section G, below.
  3. Right to Rectification You may request the rectification of any inaccurate Personal Information. Taking into account the purposes of the processing, You have the right to have inaccurate or incomplete Personal Information completed or deleted, by means of first appropriately identifying Yourself and then providing a supplementary statement. If You wish to exercise Your right of rectification please may contact Pandora Reviews, LLC in accordance with Section G, below.
  4. Right to Erasure (Right to be Forgotten) You may request the erasure of Your Personal Information by contacting Pandora Reviews, LLC using the contact information provided in Section G, hereof. Furthermore, You may delete Your User Account information, as applicable, by accessing Your User Account settings page on the Website or within the Product(s). Please note that while any changes You make will be reflected in active user databases within a reasonable time, Pandora Reviews, LLC may retain all information You submit for the prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where Pandora Reviews, LLC otherwise reasonably believes that it has a legitimate reason to do so, such as for archiving purposes within the public interest.
  5. Right to Restriction of Processing As a Qualified Individual, You have the right to restrict processing where one of the following applies:
    • The accuracy of the Personal Information is contested by the data subject, for a period enabling the controller to verify the accuracy of the Personal Information;
    • The processing is unlawful and the data subject opposes the erasure of the Personal Information and requests instead the restriction of the controllers use of such data;
    • The controller no longer needs the Personal Information for the purposes of processing, but it is required by the data subject for the establishment, exercise, or defense of legal claims; or
    • The data subject has objected to processing pending the verification whether the legitimate grounds of the controller override those of the data subject.
  6. Right to Data Portability You may request to receive Your Personal Information in a structured, commonly used and machine-readable format. You have the right to transmit this data to another controller without interference. Furthermore, You may have the Personal Information transmitted directly from one controller to another, where technically feasible and where such transmission does not adversely affect the rights and freedoms of others.
  7. Right to Object and Automated Decision-Making You may object to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects You, as long as the decision is not (i) necessary for entering into, or the performance of, a contract between You and Pandora Reviews, LLC; (ii) authorized

If Pandora Reviews, LLC processes Personal Information for direct marketing purposes, You shall have the right to object at any time to the processing of Your Personal Information for such purposes. This right also applies to profiling to the extent that the processing is related to such direct marketing purposes. If You object to Pandora Reviews, LLC processing Your Personal Information for direct marketing purposes, then Pandora Reviews, LLC will no longer process the Personal Information for such purposes.

Retention Policy

Pandora Reviews, LLC only retains personally identifiable information about You for as long as Your User Account remains active and for as long as it needs to provide You with Products or otherwise fulfill the purposes for which Pandora Reviews, LLC had initially collected such information, unless otherwise required by law. Pandora Reviews, LLC will retain and use information as necessary to comply with its legal obligations, for archival purposes, to assist in the resolve of disputes, and to enforce its agreements.

Cross-Border Data Transfers

If and when sharing of information involves cross-border data transfers, for instance to the U.S. from an EU Member State, Pandora Reviews, LLC uses data contracts with EU standard contract clauses or other suitable data clauses and safeguards to permit data transfers from the EU to other countries. These standard contractual clauses commit companies transferring and receiving Your Personal Information to protecting the privacy and security of Your data. Copies of Pandora Reviews, LLC’s current standard contractual clauses may be available on request using the contact details listed below.

G. PRIVACY-RELATED INQUIRIES AND COMPLAINTS

Pandora Reviews, LLC takes and addresses Your privacy concerns with the utmost respect and attention. Pandora Reviews, LLC will investigate and attempt to resolve all complaints regarding use and disclosure of Your Personal Information by reference to the principles of the Privacy Policy. If You believe that there was an instance of non-compliance with the Privacy Policy with regard to Your Personal Information (an inquiry) or You would like to make or follow-up on a complaint, please contact Pandora Reviews, LLC at:

Pandora Reviews, LLC
Data Protection Officer
: Mr. Fabian Rothe
Email: dpo@pandorarecovery.com
ATTN: Privacy Matter
Mailing Address: 412 N. Main St., Suite 100, Buffalo, WY 82834, USA

In Your message, please describe in as much detail as possible the nature of Your inquiry or the ways in which You believe that Pandora Reviews, LLC’s Privacy Policy has not been complied with. Pandora Reviews, LLC will investigate Your inquiry or complaint promptly.

Please note that if You provide Pandora Reviews, LLC with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact You with marketing offers and indicating on another occasion that they may not), Pandora Reviews, LLC cannot guarantee that Your most recent privacy preference will be immediately honored.

Pandora Reviews, LLC is committed to cooperate with the panel established by the EU Data Protection Authorities (DPA) with regard to unresolved Privacy Shield Complaints concerning data transferred from the EU. If You are a Qualified Individual, You may lodge a free complaint with the DPA in the country where You reside if You are unsatisfied with how Your complaint is handled by Pandora Reviews, LLC. If You are a Qualified Individual, You can find Your DPA by visiting the European Commission Website on Data Protection Authorities, selecting the country in which You reside, and following the links provided to make a complaint.

H. PRIVACY SHIELD POLICY

EU-US Privacy Shield Principles

Pandora Reviews, LLC’s Privacy Policy also adheres to the EU-US Privacy Shield Framework (the “Framework”) as set forth by the U.S. Department of Commerce regarding the processing of Personal Information transferred from the EU to the U.S. This Framework further outlines Pandora Reviews, LLC’s practices for collecting, disclosing, maintaining, using, and protecting Your Personal Information. Pandora Reviews, LLC is currently self-certifying for participation with the Department of Commerce that it intends to adhere to the Privacy Shield Principles. Should there be a conflict between Pandora Reviews, LLC’s Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. Click the following link to view the current Privacy Shield List of Participants.

In compliance with the EU-US Privacy Shield Principles, Pandora Reviews, LLC is committed to resolve complaints about Your privacy and its collection or use of Your Personal Information. As outlined in Section C, above, Pandora Reviews, LLC may use some third-party services in order to provide You with functionality and services pertaining to Your use of the Website and Products. In the case of onward transfers to these third parties, Pandora Reviews, LLC may be liable for breaches of Personal Information regarding such transfers. However, all third-party agents, contractors, and employees used by Pandora Reviews, LLC will be similarly held to provide at minimum the same level of protection of Personal Information as required by the EU-US Privacy Shield Framework. Should You have an inquiry or complaint concerning Pandora Reviews, LLC’s Privacy Policy or use of Your Personal Information, You should follow the procedures as outlined in Section G, above.

Under certain limited conditions, You may be able to invoke binding arbitration as provided under the Privacy Shield Framework to address an otherwise unresolved complaint.

Copyright © 2023 Pandora Reviews, LLC. All rights reserved. The Website, Products, and all documentation are the copyrighted property of Pandora Reviews, LLC and/or its licensors and protected by copyright laws and international intellectual property treaties. Pandora Reviews™ and related logo, and all related Product and service names, design marks and slogans are the trademarks and/or registered trademarks of Pandora Reviews, LLC and/or its affiliates. All other Product and service marks contained herein are the trademarks of their respective owners. Any use of the Pandora Reviews, LLC or third-party trademarks or logos without the prior written consent of Pandora Reviews, LLC or the applicable trademark owner is strictly prohibited.