Undelete 360 Review – Can Unlimited Recovery Outweigh Its Problems?

2.47

Out of 5 Total Score

No. 18 Among all Windows solutions

Price range $0...$69 • Undelete360 software • Windows

Last update on

The saying you should never judge a book by its cover applies even when it comes to software applications, which should be judged mainly based on how well they do their job. Undelete 360 certainly doesn’t have an attractive cover. In fact, its user interface seems to come straight from the Windows Vista era. But the real question is how well it recovers lost data. Let’s find out. 

Karma 37% - Karma

37%

Karma
Bang for the buck 94% - Bang for the buck

94%

Bang for the buck
Recovery performance 5% - Recovery performance

5%

Recovery performance
Usability 56% - Usability

56%

Usability
Extras 33% - Extras

33%

Extras

Top Pros

  • Free recovery. The software can recover an unlimited amount of data for free.

  • Recovery chances. Undelete 360 can estimate how likely a file can be recovered.

  • Filtering by file type. Filtering by file type is available in the free version.

  • Multiple languages. The program is translated into many languages.

  • Good file deletion functionality. The paid version has the ability to overwrite files, folders, and the file system.

  • Can deliver decent results when recovering NTFS files. The quick scanning feature NTFS is good at finding recently deleted files.

Top Cons

  • The program is not completely free. The program is not completely free as it is stated on the site. All kinds of useful features, from the ability to preview recoverable files to the secure erase feature, are available only with a paid license.

  • Only Quick Scan. Only Quick Scan mode is supported, which means that the program is not able to recover data from formatted or unmountable partitions.

  • No signature scanner. The program is not able to find files by signatures.

  • The project can be considered abandoned. Although the program receives updates, they don’t improve data recovery performance.

  • Scan only partitions. Undelete 360 can only scan individual partitions—not the entire disk. This makes it impossible to scan disks that don’t have any partitions on them.

  • Limited file system support. The program can scan only FAT32 and NTFS partitions.

  • Legacy FAT32 scanner. The application’s Quick Scan mode is outdated and, as a result, delivers poor scan results.

  • Incomprehensible descriptions of license types. The differences between available license types are not explained.

  • Outdated interface. Undelete 360 has a very outdated user interface that resembles Office 2007.

  • High DPI support. The program is not optimized for high-resolution monitors. As a result, the interface is blurry and not clear.

  • Doesn’t detect disk status changes. If the disk is reconnected during scanning, the program will not react to this in any way.

  • No real-time previews. While the scan is in progress, the program does not allow you to see the results and navigate and preview them.

  • No auto-update. The program does not have a built-in auto-update feature.

  • Slows down with a large number of files. If the program has found a large number of files, then the interface slows down considerably.

  • Frequent crashes. The program often crashes while it is running.

  • Ease of working with sessions. No session manager for scanned devices.

  • Can't work with images You can’t use Undelete 360 to scan disk images.

  • No S.M.A.R.T. support. The program is not able to show the health status of disks.

  • Only List View is available. Undelete 360 can only present scan results as a list.

  • Lack of features. The data recovery software application is barebones and lacks virtually any extra features.

  • Slow recovery speed. The program takes a long time to recover deleted files.

  • No imaging. Can't make copies of discs.

  • Very complex filters. Filters are very difficult to use.

  • Multiple versions available. The official website offers several versions of Undelete 360, and the differences between them are not explained.

  • Lack of hints Undelete 360 lacks interactive hints that would make it easier to use.

Top Competitors

popular

Score 4.54 84%

Best choice for Windows users


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Score 3.04 23%

Good for basic data recovery jobs


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Score 2.35 5%

Spoiler: It probably won’t undelete your files


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Undelete 360 – Overview

 #

Undelete 360 is a little-known data recovery software application developed by a Russia-based software company. The application promises something many people who have recently lost an important file crave: the ability to recover deleted files for free. Unlike many other similar applications, it really does deliver on its promise—but only to a certain degree. 

Pricing

Distributed as Freemium Some features are provided free of charge, but money is required to unlock the rest
Free version available
Free version details

Only basic file recovery

No credit card to try

The developers of Undelete 360 advertise their data recovery software application as freeware, software that can be used without any limitations for free. The only problem is that the free version of Undelete 360 can only perform basic file recovery, so the software is actually a freemium product because it locks some features behind a paywall.

To unlock additional features—such as the ability to securely wipe files to prevent their recovery (even with Undelete 360), file preview capabilities, the option to preserve the original folder structure, and Smart Recovery (improves recovery speed)—you need to purchase a license. You can choose between Undelete 360 PROFESSIONAL ($39) and Undelete 360 ULTIMATE ($69).

The official website states that the PROFESSIONAL version has a limitation to recover deleted files larger than 10 MB, which is strange because the free version can recover files larger than 10 MB just fine. The ULTIMATE version removes this limitation without adding any extra features on top. 

Pricing details

1Price $39
2Details

Professional version has a limitation to recover deleted files larger than 10 MB. With professional license you can unlock:

  • Folder view;
  • File preview;
  • Hex view;
  • View file properties;
  • View software log;
  • Keep recovered folder structure;
  • Smart recovery;
  • Retain original file date/times;
  • Recover alternate data streams;
  • Filter results;
  • Free technical support;
  • Free software upgrades for 1 year;
  • Wipe files module.
1Price $69
2Details

Everything in “Professional” license plus unlimited file recovery.

Developer — File Recovery Ltd.

Not much is known about the company behind Undelete 360, except for the fact that it’s based in Russia and has been around for 12 years. 

1% 38% than avg

Online market share

Reflects the share of online traffic within the niche occupied by data recovery software, based on data taken from ahrefs.com (from Google US search engine).

290 92.3% than avg

Brand name popularity

Based on the number of brand-related search queries on Google US according to ahrefs.com.

The market share of Undelete 360 and its brand name popularity in general are both so small that you’re unlikely to have the application be recommended to you by a friend or colleague. Comprehensive listicles featuring the best data recovery software for Windows sometimes do include it, but only because there are not many other completely unlimited alternatives. 

Developer website undelete360.com
Support email support@undelete360.com
Founded

2010 • 13 years on market

HQ location

Plotnichenko 42/6, Krasnodar city, Krasnodar Region, 350087, Russia

Social media

File Recovery Ltd. doesn’t have any noteworthy social media presence. The company does have a YouTube channel, but it contains only one short video and nothing else. We find this interesting because most other data recovery software companies take social media marketing seriously and invest a lot of money in it. 

Data Recovery with Undelete 360

Tested on: Windows 11 (21H2)

Undelete 360 is aimed at regular home users, so it makes the data recovery process simple and intuitive. Here’s how data recovery with the application works. 

How We Test

The goal of Pandora Recovery is to produce data-based software reviews that our readers can trust. To achieve this goal, we really on the following strict testing process. 

#StepDescription
1InstallationWe first install the tested software application on a dedicated review machine—a Windows PC in the case of Undelete 360.
2Source selectionWe then select a test image created by combining several data sets whose purpose it to enable us to evaluate the recovery of as many file formats as possible.
3Scanning processWhen a data recovery software application supports multiple scanning modes, we test each mode separately to fully understand what the software can do.
4Managing found dataAt this point, we're interested to see how easy the software application makes it to manage found data and add important files to the recovery queue.
5Recovery and post-processingFinally, we complete the data recovery process and check the integrity of the recovered files.

Because our testing process is repeatable, the data produced by it can be used for comparison purposes, which is exactly what we do when writing our lists of alternatives and direct comparisons

Step 1

Installation

For the purposes of this review, we purchased the UNLIMITED version of Undelete 360. We promptly received the software via email and were surprised to find out that its version number was 3. Why were we surprised? Because the version anyone can download from the official website starts with the number 2. We compared the two versions and found no difference between them except for the fact that our was fully unlocked. 

The installation process was familiar and consisted of just a few simple steps. The application itself requires only around 10 MB of storage space, so you shouldn't have any trouble installing it even if your storage device is almost completely full. 

Step 2

Source selection

When you launch Undelete 360, you're presented with an empty window and no instructions telling you what you should do in order to select a storage device for scanning. Fortunately, there are not many options available, so it doesn't take much effort to figure out that clicking the Search button is the right thing to do.

When you do that, a source selection window appears, allowing you to choose which storage device you want to scan. We appreciate that you can select multiple storage devices at the same time because it means that you don't have to launch the scan process over and over again. 

Step 3

Scanning process

Undelete 360 doesn't display scan results in real-time, but at least it does indicate the number of found files. If you decide to stop the scanning process before it has a chance to finish, the application will list all files it has found so far.  Scan sessions can't be saved or managed in any way, so you always have to start from scratch. 

Step 4

Managing found files

When it comes to the management of found files, your experience will depend entirely on if you use the free version of Undelete or one of the two paid versions. We used the ULTIMATE version, so we could preview found files, use the built-in hex editor, and take advantage of all available file view options and scan results filters. 

With all the features available in the ULTIMATE version of Undelete 360, managing found files is an enjoyable experience. Unfortunately, the same can't be said about the free version.

Step 5

Recovery and post-processing

While the recovery performance of Undelete 360 was pretty bad, at least we found the recovery process to be relatively painless. The software makes it easy to select a destination for recovered files, and it even gives you a few extra options to choose from that you can use to tweak the recovery process to your liking. 

What we don't like is that the available options are not adequately explained, and it's not like Undelete 360 has a comprehensive online knowledge base where you can find answers to your questions.

It's also worth pointing out again that the extra features that made the recovery process so painless, like the option to keep the original folder structure and Smart Recovery (for improved performance) are no available in the free version of the software, which always places all recovered files in the root of the destination folder. 

Tutorials

Undelete 360 – Tutorials and Other Videos

We encourage you to watch the videos below to see Undelete 360 in action. 

Undelete 360 demo

This video demonstrates how you can recover accidentally deleted files from a windows computer using a portable digital forensic file recovery tool called Undelete 360.

How to Recover Deleted Files with Undelete 360

Restore files deleted from your Computer, Recycle Bin, Camera, Flash drive

Undelete 360 – Full Review

We analyzed Undelete 360 from every possible angle to find out what the software can and can’t do. Here are the results. 

Karma 37% by 12 rating criteria

37%

Karma

12 rating criteria

Undelete 360 has been around for a long time, but the software still remains largely unknown, and it’s unlikely that this will ever change because its developers don’t seem to be improving it much anymore. 

We don’t know what the few updates that have been released in recent years improved because File Recovery Ltd. doesn’t publish a changelog. We assume that they fixed compatibility issues since Undelete 360 still runs fine even on Windows 11. 

#FeatureResult
1Update frequency
More than 6 months
2Updated recently
Yes
3Changelog available
Not available
4Latest Windows release supported
Yes, all good
5Genuine or clone?
Genuine
6Brand name popularity
Unpopular
7Online market share
Poor
8Maturity
Mature
9Extensive knowledge base
Not available
10Helpdesk support
One-person project
11Live chat
Not available
12Phone support
No
Bang for the buck 94% by 8 rating criteria

94%

Bang for the buck

8 rating criteria

As a freeware application, Undelete 360 delivers an excellent value for money. You can use the software to recover an unlimited number of files, and it doesn’t matter how large the files are (at least if you use the free version). 

The two paid versions of the software do come with some nice extra features, such as the ability to preview files before their recovery, but we don’t think they’re worth their cost—certainly not for regular those who don’t recover lost data on a regular basis. 

#FeatureResult
1Competitive pricing
Yes
2Price-quality ratio
Great
3Free trial
Yes
4Is it free?
Yes
5Pricing policy
Freeware + paid versions
6Unlimited recovery in full version
Yes
7Free upgrades
Yes
8Commercial rights in the cheapest license
No
Usability 56% by 18 rating criteria

56%

Usability

18 rating criteria

Let’s just get one thing out of the way: Undelete 360 is an outdated piece of software that’s clearly stuck in the Windows Vista era. If you’re used to modern software, then you’ll probably find its user interface to be off-putting. 

In practice, Undelete 360 is actually quite usable despite being so outdated. That’s because the data recovery application doesn’t have too many features, so it doesn’t take much effort to figure out what the few buttons do. 

#FeatureResult
1Modern user-friendly interface
No
2Dark mode
No
3Easy-to-locate features
Yes
4Automatic implementation of multiple appropriate scanning methods without user interaction
No
5Auto-resuming scans of failing drives
No
6Auto-resuming backups of failing drives
No
7Convenient source selection on start
Yes
8Convenient file-by-file preview of recoverable items
So-so
9Convenient thumbnail preview of recoverable items
No
10Mount recoverable items as disk
No
11Built-in updater
No
12Multiple view modes in scan results
A few
13Hex view for recoverable items
Yes
14Filter recoverable items by type
Yes
15Search recoverable items by file names
Yes
16Sort results
Yes
17Multilingual UI
Yes
18Simple deployment
Yes
Recovery performance 5% by 120 rating criteria

5%

Recovery performance

120 rating criteria

Remember how we said in the introduction to this article that you shouldn’t judge a software application based on how its user interface looks like? Well, Undelete 360 is one of those applications that not only look bad but also perform poorly. In fact, its data recovery performance is easily the worst thing about it, and that’s not good. 

In most cases, Undelete 360 failed to deliver any results at all, which goes to show just how outdated and inefficient its algorithms are. Since the data recovery performance of the free version is the same as the most expensive paid version, we strongly urge you to save your hard-earned money for a better data recovery tool, like Disk Drill

#FeatureResultDescription
1Deep scan
Bad
Clever in-depth scan mode isn't supported.
2Quick scan
Bad
The application delivers poor recovery results.
3Other types of scan
Bad
No other scan types are supported.
4Device support
Fine
The software can't recover data frmo mobile devices, RAID arrays, and unmountable partitions.
5Real-life recovery challenge
Bad
Undelete 360 largely failed our real-life recovery challenges.
6Other notable recovery features
Bad
No other notable recovery features are supported.

Clever scan

0%
#FeatureScore
1HFS+ partitions
2APFS partitions
3FAT32 partitions
4exFAT partitions
5NTFS partitions
6EXT4 partitions

Clever scan isn’t supported by Undelete 360, so it shouldn’t come as a surprise that the application failed to restore any files with their original folder structure and file names. Attempts to recover files after formatting or file system loss will always fail.

Quick scan

23%
#FeatureScore
1HFS+ partitions
2APFS partitions
3FAT32 partitions
4exFAT partitions
5NTFS partitions
6EXT4 partitions

Undelete 360 claims to support the NTFS, NTFS5, FAT12, FAT16, and FAT32 file systems. In reality, you can expect somewhat decent results only when recovering data from NTFS partitions. Recoveries involving FAT32 partitions almost never end well. 

Other scan types

9%
#FeatureScore
1The number of formats supported by deep scan
2BitLocker support
3Windows shadow copies scanning
4Scan for lost partitions
5Recovered files' labeling
6Partial file recovery
7Disk images: scan and recovery

The last version of Windows that’s officially supported by Undelete 360 is Windows 11, and it’s nice to see the support extend to BitLocker-encrypted drives. Sadly, Windows shadow copies are not supported, and neither is lost partition scanning, among other things. 

Device Support

54%
#FeatureScore
1Internal and external HDD
2Internal and external SSD
3USB thumb drives / Classic iPods (non-iOS) / FireWire devices
4Memory cards
5iOS devices
6Android devices
7Recovery from RAID1, 0, JBOD
8Unmountable partitions

Undelete 360 can scan most commonly used internal and external storage devices, including HDDs, SSDs, USB thumb drives, and memory cards. It won’t help you recover lost files from a mobile device, RAID arrays, and unmountable partitions. 

Real-life recovery challenges

0%
#FeatureScore
1Raw photo recovery
2Video formats recovery
3Document formats recovery
Raw photo recovery
0%
#FeatureScore
13fr (Hasselblad 3F raw image)
2arw (Sony alpha raw)
3bmp (bitmap image file)
4cr2 (Canon raw version 2)
5cr3 (Canon raw version 3)
6crw (Canon raw CIFF image file)
7dcr (Kodak digital camera raw)
8dng (digital negative lossless raw image)
9CinemaDNG (Blackmagic, Penelope, Pocket)
10erf (Epson raw file)
11exr (high dynamic-range file format)
12fff (Hasselblad raw image)
13gpr (GoPro raw format)
14heic (high efficiency image file format)
15iiq (intelligent image quality raw Leaf, Phase One)
16insp (panoramic image Insta360)
17jp2 (bitmap image format JPEG 2000)
18jpg (joint photographic experts group compressed image)
19kdc (Kodak digital camera raw image)
20mef (Mamiya raw image file)
21mos (Leaf and Mamiya raw image file)
22mpo (multi picture stereoscopic object file)
23mrw (Konica Minolta raw image format)
24nef (Nikon raw image file)
25nrw (Nikon raw image file)
26orf (Olympus raw format)
27pef (Pentax raw image file)
28raf (Fujifilm raw image file)
29raw (native digital camera file)
30rw2 (Panasonic LUMIX raw image file)
31rwl (Leica raw image format)
32sr2 (Sony raw 2 image file)
33srf (Sony raw file)
34srw (Samsung raw image file)
35tiff (tag image file format)
36x3f (Sigma camera raw picture file)
37x3i (Sigma super fine detail picture file)

There are many raw photo file formats, and Undelete 360 apparently can’t recover any of them, which is a shame because such file formats are now readily used even by amateur photographers.

Video formats recovery
0%
#FeatureScore
1360 (GoPRO 360 degree videos)
2ari (ARRI professional digital video camera)
3arx (ARRI professional digital video camera)
4avi (GoPRO CineForm intermediate codec)
5avi (MJPG, H.264, MSMPEG4 v2 codecs)
6braw (Blackmagic raw video file)
7insv (Insta360 panoramic AVC H.264 video file)
8insv (Insta360 panoramic HEVC HVC1 video file)
9mov (Apple ProRes 422 Proxy/LT/HQ)
10mov (Apple ProRes 4444 Raw/HQ)
11mov (advanced video coding H.264)
12mov (CineForm HD codec)
13mov (HEVC, HVC1 codecs)
14mp4 (advanced video coding H.264)
15mp4 (HEVC, HVC1, Apple ProRes codecs)
16mxf (advanced video coding H.264)
17mxf (DVCPRO HD codec)
18mxf (ARRI raw, Apple ProRes codecs)
19mxf (XDCAM HD422, HD35 MPEG2 codecs)
20r3d (Red digital camera company raw video file)
21wmv (pro raw 9 codec)

Video files are among the most commonly recovered file types because they often store precious memories. For the same reason, we wouldn’t use Undelete 360 to recover lost video files because the application couldn’t possibly perform any worse.

Document formats recovery
0%
#FeatureScore
1accdb (Microsoft Access 2007+ database file)
2djvu (compressed image format)
3doc (Microsoft Word 97 – 2003 document file)
4docx (Microsoft Word 2007+ document file)
5fb2 (FictionBook 2.0 File)
6key (Apple Keynote)
7mdb (Microsoft Access 97 - 2003 database file)
8numbers (Apple Numbers)
9odp (OpenOffice presentation file format)
10ods (OpenDocument spreadsheet file format)
11odt (OpenDocument text document file format)
12pages (Apple Pages)
13pdf (portable document format)
14ppt (Microsoft Powerpoint 97 - 2003 presentation file)
15pptx (Microsoft Powerpoint 2007+ presentation file)
16rtf (rich text format)
17xls (Microsoft Excel 97 - 2003 spreadsheet file)
18xlsx (Microsoft Excel 2007+ spreadsheet file)

Undelete 360 failed to recover any of the document files included in our test image. Even the most commonly used document file formats, such as PDF and DOCX, were too much of a challenge for the software. 

Other notable recovery features

13%
#FeatureScore
1Overall non-intrusive read-only algorithms
2Network recovery
3Effectively filters out corrupted scan results
4Byte-to-byte device backups
5Bootable recovery drive creation
6Convenient scan session management
7Bad sector management
8Recovery chance prediction
9RAID reconstructor
10Disk vitals monitoring and tracking during scan
11Data protection
12Links to in-lab recovery service for physically damaged devices
13Scan speed
14Scan free space only
15Start file recovery without interrupting the scan
16Preview recoverable items without interrupting the scan
17Forensic features

Undelete 360 is a reasonably fast data recovery application, and it effectively filters out corrupted scan results instead of including them with legitimate files. Unfortunately, some of the most useful recovery features, such as non-intrusive read-only algorithms and bootable recovery drive creation are missing. 

Extras 33% by 10 rating criteria

33%

Extras

10 rating criteria

How many extra features you get depends solely on which version of Undelete 360 you download. The free version is completely barebones and doesn’t come with any extra features. Both the PROFESSIONAL version and the UNLIMITED version do come with some extra features, but not nearly as many as most other data recovery software tools.  

#FeatureResultDescription
1Disk space mapping
No
Not supported.
2Disk clean up
No
Not supported.
3Corrupted video repair tool
No
Not supported.
4Corrupted photo repair tool
No
Not supported.
5S.M.A.R.T.
No
Not supported.
6Duplicate finder
No
Not supported.
7Built-in disk space secure eraser
Yes
Undelete 360 can securely wipe any disk.
8Disk cloning
No
Not supported.
9Disk surface test
No
Not supported.
10Secure data shredding
Yes
You can use the software to securely delete sensitive files.

Those who purchase Undelete 360 PROFESSIONAL or UNLIMITED gain the ability to securely delete sensitive files to prevent them from ever being recovered. 

What Users Say about Undelete 360

If you use a Windows PC don't use Recuva. Use Undelete 360. It reads better and is way easier to navigate.

👾Adrienne L. 👾 | she/they

While fast enough, the recovery options, opaque upgrade process, lack of support, and decade-old user interface make Undelete 360 little more than a second-tier option. The fact that it remains online, with paid hosting, an active URL, and a company contracted to handle order processing suggests that someone, somewhere, has been fooled into relying on software that has long been left behind. And if you did pay for Undelete 360, you would feel ripped off.

Put simply, Undelete 360 is about five years beyond its sell-by date. Surprise feature locks aside, the inability to scan unmounted disks and poor recovery file classification make it next to useless in a marketplace of both free and extremely expensive alternatives. Not only should Undelete 360 be avoided, its developers should upgrade it for the current decade, or remove it from the web.

Christian Cawley, techradar.com

I accidentally deleted some of the important files in my SD card. I found Undelete 360 and I was amazed how easy and how fast it works. It saved my craziness of losing my pics!

Babylover

Undelete 360 is a simple tool that will help you to recover files with just the free version. You’ll have to pay for an upgrade if you want more advanced functionality. If you do choose to opt for a paid version, your license will be a lifetime one, meaning that you will never have to worry about paying for upgrades to the software.

William Elcock , handyrecovery.com

Bottom line

Undelete 360 is one of the worst data recovery applications we’ve ever reviewed. We wouldn’t even mind its outdated user interface or its lack of features if it could at least deliver decent results. 

Regrettably, the application struggles with the recovery of even the most commonly used file formats, and that’s simply not acceptable considering how many excellent alternatives exist. 

Frequently Asked Questions

Let’s answer some frequently asked questions about Undelete 360.

Undelete 360 is a data recovery software application for Windows that attracts users with its freeware license.  

To find lost files using Undelete 360, you need to:

  1. Launch the software.
  2. Select the drive you want to scan.
  3. Begin a scan.
  4. Go through found files and select those you want to get back.
  5. Undelete those you want to get back.

Yes, Undelete 360 can recover an unlimited number of files for free, but some features are available only in the paid versions of the software.

You can download the full version of Undelete 360 on its official website, which is also where you can purchase a paid license to unlock extra features.

👌 Satisfactory

Undelete 360 Review – Can Unlimited Recovery Outweigh Its Problems?
2.47

Out of 5 Total score

No. 18 Among all Windows solutions

Undelete 360 performs so poorly that it’s difficult to recommend it even though a completely unlimited version of the software is available. 

Visit developer website
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David Morelo
Author

David Morelo is a professional content writer with a specialization in data recovery. He spends his days helping users from around the world recover from data loss and address the numerous issues associated with it.

When not writing about data recovery techniques and solutions, he enjoys tinkering with new technology, working on personal projects, exploring the world on his bike, and, above all else, spending time with his family.

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Nikolay Lankevich
Nikolay Lankevich
Approver

Nikolay Lankevich has over 15 years of strong experience in various fields and platform includes Disaster Recovery, Windows XP/7. System analysis, design, application (Inter/Intranet) development, and testing. Provided technical supports on desktop and laptops on Win-XP and Macintosh for about 2000 employees.

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