We employ a very flexible upgrades policy: all minor upgrades are free. All major ones are optional to purchase. This gives us the freedom to develop new versions of our world-famous data recovery app, while our users can make their own choice whether they want to stay with older releases, or get all updates regardless of the version number. Lifetime Upgrades are included in Disk Drill Enterprise, and cost just a fraction of the PRO edition price.
All upgrades to Disk Drill PRO and Enterprise are considered final. It's important to know how our guarantee for recoverable data works. We emphasize the value of previewing the data found after scanning, and explain it in our Terms of Sale in details. Long story short, we only provide warranty on the files that you can preview correctly in Disk Drill Basic. If you skipped this step, unfortunately, there's no way to guarantee the resulting data recovery.